Bancatakaful Specialist Team Leader

AFFIN Group; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution in Johor Bahru is seeking a candidate to grow the Bancatakaful business, drive production, and provide training for the sales team. The role requires ensuring high standards of customer service and compliance with regulations. Join us to make a difference in the financial industry and enjoy a fulfilling career.

Responsibilities

• Grow the Bancatakaful business and fee-based income for the bank.
• Drive personal Advisory Takaful production and achieve team targets.
• Provide training on products and identify team training needs.
• Ensure high standards of customer service are maintained.
• Participate in the bank’s sales and promotion activities.
• Ensure compliance with internal and external policies.
• Track sales staff performance and productivity.
• Recruit sales staff according to approved headcount.

Job description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

• To grow the Bancatakaful business and fee-based income for AFFIN bank.
• Drives personal Advisory Takaful production and formulate action plans to achieve team’s production target.
• Provides training/ briefing on products identify training needed for staff and perform other service functions (i.e. carry out joint sales visits, enhance team member’s knowledge and coaching).
• Ensures team embrace high standards of customer service in line with the quality and standards set by Affin and STMKB.
• Actively participate and coordinate in the bank’s sales and promotion activities.
• Ensure sales team’s services rendered to customers are in compliant with internal and external policies, guideline as well as regulations.
• Performance and productivity tracking for sales staff.
• Recruiting of sales staff according to approved headcount.