B- Business Development Executive ( Health - Wellness)

OTT CREATION MARKETING; Selangor; On-site; MYR 60,000 - 108,000; Full time

Benefits offered by this job

Health & Wellness products knowledge

Job summary

OTT CREATION MARKETING in Malaysia is seeking a B- Business Development Executive (Health - Wellness) to promote health and wellness supplements to customers and identify new business opportunities. You will build relationships, present products, and drive sales growth across channels.

The role requires 1–3 years in sales or BD, strong communication skills, and a passion for health and wellness. Independent work and willingness to participate in events are valued.

Qualifications

• Diploma or Degree in Business Administration, Marketing, Nutrition, Food Science, Healthcare, Pharmacy or related field.
• Minimum 1–3 years of sales or business development experience in health supplements, wellness, healthcare, pharma, FMCG or related sectors.
• Strong interest in health, wellness, nutrition and healthy living.
• Excellent communication, presentation, negotiation and interpersonal skills.

Responsibilities

• Promote and sell health and wellness supplement products to new and existing customers.
• Understand customers' health goals and recommend suitable products.
• Develop new accounts through walk-ins, online inquiries, social media, referrals, networking.
• Build and maintain long-term relationships to encourage repeat purchases.
• Conduct product presentations and explain benefits, usage and ingredients clearly.
• Handle enquiries, provide product information, follow up to convert to sales.
• Prepare quotations, process orders, coordinate deliveries, ensure order fulfilment.
• Achieve monthly, quarterly and annual sales targets and contribute to growth.
• Provide professional after-sales service and gather feedback for repeat business.
• Monitor market trends, competitor activities and wellness industry developments.
• Maintain up-to-date knowledge of products and wellness topics.
• Identify new business opportunities and partnerships to expand reach.
• Maintain accurate customer records in CRM and generate reports.
• Prepare weekly and monthly sales reports and market intelligence for management.
• Participate in wellness events, roadshows and promotional activities when required.

Skills

Communication skills

Negotiation

Interpersonal skills

Customer orientation

Sales acumen

Self-motivation

Problem solving

Independent work

Education

Diploma or Degree in Business Administration, Marketing, Nutrition, Food Science, Healthcare, Pharmacy

Tools

CRM software

Job description

B- Business Development Executive ( Health - Wellness)

• Promote and sell the Company's health and wellness supplement products to new and existing customers.
• Understand customers' health, wellness, and lifestyle goals and recommend suitable products based on their needs.
• Develop new customer accounts through walk-ins, online enquiries, social media, referrals, networking, and other business development activities.
• Build and maintain strong, long-term relationships with customers to encourage repeat purchases and customer loyalty.
• Conduct product presentations and explain product benefits, usage, and key ingredients clearly and professionally.
• Handle customer enquiries, provide appropriate product information, and follow up with potential customers to convert enquiries into sales.
• Prepare quotations, process orders, coordinate deliveries, and ensure smooth order fulfilment.
• Achieve assigned monthly, quarterly, and annual sales targets and contribute to the overall growth of the business.
• Provide professional after-sales service and follow up with customers to gather feedback and encourage repeat business.
• Monitor customer preferences, market trends, competitor activities, and developments within the health and wellness industry.
• Maintain up-to-date knowledge of the Company's products, health supplement trends, and relevant wellness topics.
• Identify new business opportunities, potential customer segments, and partnership opportunities to expand the Company's market reach.
• Maintain accurate customer records and sales activities in the Company's CRM or reporting system. Confidential - For Recruitment Purposes
• Prepare weekly and monthly sales reports, customer feedback reports, and market intelligence reports for management review.
• Participate in wellness events, exhibitions, roadshows, promotional activities, and other marketing or customer engagement initiatives when required.
• Perform other sales and business development duties as assigned by the management.

Requirements:

• Diploma or Degree in Business Administration, Business Management, Marketing, Nutrition, Food Science, Healthcare, Pharmacy, or a related field.
• Minimum 1-3 years of sales or business development experience, preferably in health supplements, wellness, healthcare, pharmaceutical, FMCG, or related industries.
• Strong interest and passion for health, wellness, nutrition, and healthy living.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Customer-oriented with the ability to understand customer needs and provide suitable product recommendations.
• Strong sales, business development, and customer relationship management skills.
• Target-driven, proactive, and motivated to achieve and exceed sales targets.
• Self-motivated and able to work independently with minimal supervision.
• Good problem-solving and follow-up skills.
• Comfortable communicating with customers through face-to-face, phone, WhatsApp, social media, and other online channels.
• Willing to participate in events, roadshows, networking activities, and other business development activities when required.