Azure Cloud Operations Manager — Database & Automation

AIA Digital+; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

AIA Digital+ in Kuala Lumpur, Malaysia, seeks a Manager of Cloud Operations (Database) to deliver and improve cloud database and platform operations on Azure. You will oversee incident, change, request, and problem management to ensure reliability.

You will optimize Azure services, automate tasks with PowerShell and IaC, lead a 24/7 shift, mentor the team, and partner with stakeholders on governance and modernization to boost performance, security, and cost efficiency.

Qualifications

• 7+ years of experience in Cloud Engineering or Platform Operations.
• Strong expertise in public cloud (Azure), including migration, operations, and optimization.
• Relevant certifications (Azure, AWS, ITIL) preferred.
• Proven experience in automation, reliability, and enterprise cloud service operations.

Responsibilities

• Lead the governance, administration, and optimization of the Azure cloud environment to ensure performance, scalability, and security.
• Drive continuous improvement of operational processes, standards, and governance frameworks.
• Enable cloud adoption and modernization by guiding application teams on architecture and best practices.
• Drive and lead service operations within a 24/7 rotating shift model, actively engaging in incident, change, request, and problem management to maintain high availability and responsiveness.
• Provide technical leadership, mentorship, and capability development for the team.
• Lead resolution of complex cloud issues and collaborate with stakeholders to ensure effective outcomes.
• Act as a trusted advisor, delivering expert guidance aligned with enterprise architecture and strategy.

Skills

Problem solving

Analytical skills

Communication

Stakeholder management

Leadership in 24/7 environments

Cloud engineering

Tools

PowerShell

Azure CLI

YAML

IaC (Infrastructure as Code)

Job description

AIA Digital+ in Kuala Lumpur, Malaysia, seeks a Manager of Cloud Operations (Database) to deliver and improve cloud database and platform operations on Azure. You will oversee incident, change, request, and problem management to ensure reliability.

You will optimize Azure services, automate tasks with PowerShell and IaC, lead a 24/7 shift, mentor the team, and partner with stakeholders on governance and modernization to boost performance, security, and cost efficiency.