AVP, Client Services – Employee Benefits

Marsh

Kuala Lumpur

Hybrid

MYR 180,000 - 300,000

Full time

2 days ago

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Benefits offered by this job

Hybrid work arrangement

Job summary

Marsh in Kuala Lumpur is seeking an Assistant Vice President to lead the Mercer Marsh Benefits client servicing team. The role focuses on managing client relationships, driving business development and ensuring service excellence in a hybrid office model.

You will oversee account delivery, guide risk analyses, and collaborate with teams to craft innovative client solutions in the insurance space.

Qualifications

A degree holder from any field.
A minimum of 10 years of experience in account management within the Insurance industry.
Sound knowledge in Employee Benefits.
Outgoing and independent in nature.

Responsibilities

Oversee all aspects of account management and service delivery to clients.
Recognizes and documents revenue generation, growth and other opportunities by actively developing additional business from existing portfolio and other sources.
Reviews risk analyses from junior Brokers and develops and presents innovative solutions and approaches for client needs.
Advises clients on moderately complex risks and negotiates transactions.
Collaborates with small to medium teams of experienced professionals to service moderately complex accounts.
Actively Participate in Business Development initiatives organized by the team.
Trains new employees and monitors workflow to ensure the group runs smoothly.
Possesses a thorough understanding of all major classes of insurance which the Company offers to its clients.
Keep abreast of all new technical and product developments to better advise professional colleagues and clients.