AVP, Client Acquisition Manager (Butterworth)

UOB; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

United Overseas Bank Limited (UOB) in Malaysia seeks a Client Acquisition Manager to drive new-to-bank customer acquisition, promote Privilege Banking and Wealth Banking, and convert leads into acquisitions.

You will build and nurture long-term relationships, maintain a healthy pipeline, coordinate with branches and internal teams, and ensure compliant onboarding while striving to exceed targets with incentive-based rewards.

Qualifications

• Customer Acquisition & Business Development
• Relationship Management
• Monthly Marketing & Outreach Activities
• Collaboration with Internal Stakeholders
• Compliance & Policy Adherence
• Cross-Selling & Referrals
• Performance-Based Incentives

Responsibilities

• Proactively acquire new-to-bank customers and promote Privilege Banking and Wealth Banking propositions.
• Build and nurture long-term relationships with customers and maintain a healthy sales pipeline.
• Carry out monthly marketing calls and engagement activities to grow the client base and strengthen relationships.
• Work closely with branch colleagues and internal departments to meet acquisition targets and support onboarding.
• Ensure account opening processes comply with internal policies and regulatory requirements.
• Identify cross-selling opportunities and participate in cross-referral initiatives within the bank.
• This is a sales-driven, performance-based role that rewards success with attractive incentives.
• Develop, Engage, Execute, Strategise
• Be a Part of the UOB Family

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Client Acquisition Manager (CAM) role and key responsibilities:

• Customer Acquisition & Business Development
• Relationship Management
• Monthly Marketing & Outreach Activities
• Collaboration with Internal Stakeholders
• Compliance & Policy Adherence
• Cross-Selling & Referrals
• Performance-Based Incentives

Proactively acquire new-to-bank customers and promote the bank’s Privilege Banking and Wealth Banking propositions. This includes identifying prospective clients, presenting tailored financial solutions, and converting leads into successful acquisitions.

Build and nurture long-term relationships with customers by understanding their financial needs, ensuring consistent follow-ups, and providing ongoing service. Actively maintain a healthy sales pipeline and drive customer engagement.

Carry out consistent monthly marketing calls and engagement activities to grow the client base, increase brand awareness, and strengthen client relationships.

Work closely with branch colleagues and other internal departments to meet acquisition targets and support clients effectively throughout their onboarding journey.

Ensure all account opening processes and documentation strictly comply with the bank’s internal policies, regulatory requirements, and due diligence standards.

Identify opportunities for cross-selling relevant financial products and services. Participate in cross-referral initiatives within the bank to optimize customer value and deepen product penetration.

This is a sales-driven, performance-based role that rewards success. Attractive incentive schemes are in place for meeting and exceeding acquisition and revenue targets.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.