MGR, Client Acquisition Manager, (Kuala Lumpur)

2201 United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 72,000 - 110,000; Full time

Job summary

United Overseas Bank Limited (UOB) is seeking a Client Acquisition Manager (CAM) to drive new-to-bank client acquisition and promote Privilege and Wealth Banking proposals. The role covers relationship management, onboarding support, and cross-selling within a collaborative bank environment.

The CAM will conduct monthly outreach activities, work with internal teams to meet targets, and ensure strict adherence to regulatory and bank policies while delivering exceptional client service.

Responsibilities

• Acquire new-to-bank customers and promote Privilege Banking and Wealth Banking propositions.
• Build and nurture long-term client relationships with ongoing service.
• Carry out monthly marketing and outreach activities to grow client base.
• Collaborate with branch colleagues and internal departments to meet targets and support onboarding.
• Ensure all account opening processes comply with policies and regulatory requirements.
• Identify cross-selling opportunities and participate in referral programs.
• Work in a performance-based environment with incentives for achieving targets.

Job description

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Client Acquisition Manager (CAM) role and key responsibilities:

• 1) Customer Acquisition & Business Development Proactively acquire new-to-bank customers and promote the bank’s Privilege Banking and Wealth Banking propositions. This includes identifying prospective clients, presenting tailored financial solutions, and converting leads into successful acquisitions.
• 2) Relationship Management Build and nurture long-term relationships with customers by understanding their financial needs, ensuring consistent follow-ups, and providing ongoing service. Actively maintain a healthy sales pipeline and drive customer engagement.
• 3) Monthly Marketing & Outreach Activities Carry out consistent monthly marketing calls and engagement activities to grow the client base, increase brand awareness, and strengthen client relationships.
• 4) Collaboration with Internal Stakeholders Work closely with branch colleagues and other internal departments to meet acquisition targets and support clients effectively throughout their onboarding journey.
• 5) Compliance & Policy Adherence Ensure all account opening processes and documentation strictly comply with the bank’s internal policies, regulatory requirements, and due diligence standards.
• 6) Cross-Selling & Referrals Identify opportunities for cross-selling relevant financial products and services. Participate in cross-referral initiatives within the bank to optimize customer value and deepen product penetration.
• 7) Performance-Based Incentives This is a sales-driven, performance-based role that rewards success. Attractive incentive schemes are in place for meeting and exceeding acquisition and revenue targets.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site