Automotive Sales Advisor

ARVION SERVICES SDN. BHD.; Kelantan; On-site; MYR 17,000 - 21,000; Full time

Benefits offered by this job

Fixed basic salary

Attractive commissions

Training provided

Job summary

ARVION SERVICES SDN. BHD. in Malaysia seeks a dynamic sales professional to greet walk-in customers and respond to inquiries across online, phone, and social channels. You will understand customer needs, present vehicles, arrange test drives, and guide financing options to close sales.

The role requires strong communication, a customer-focused approach, and the ability to handle objections while aiming for monthly targets. Training is provided and commissions boost earnings.

Qualifications

• Must be able to meet monthly sales targets.
• Strong communication, interpersonal, and negotiation skills.
• Customer-focused with a consultative selling approach.
• Fresh graduates welcome to apply.

Responsibilities

• Attend to walk-in customers and respond to inquiries across online, phone, social channels.
• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.
• Recommend suitable vehicles, explain features, pricing, and financing options.
• Arrange and conduct vehicle test drives and ensure a positive customer experience.
• Follow up with leads, appointments, and test-drive customers to drive sales.
• Handle objections and negotiate within company guidelines.
• Achieve monthly individual and team sales targets.
• Generate new leads through referrals, networking, outbound calls, and digital enquiries.
• Assist customers with financing applications and required documentation.
• Maintain accurate customer records and update the CRM system.
• Provide after-sales support and build long-term customer relationships.

Skills

Sales targets

Communication

Interpersonal skills

Persuasion

Negotiation

Customer focus

Lead follow-up

Outbound sales

Bilingual (English/Malay)

Job description

Responsibilities

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.
• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.
• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.
• Arrange and conduct vehicle test drives while ensuring a positive customer experience.
• Follow up with leads, appointments, and test-drive customers to drive sales conversion.
• Handle customer objections and negotiate professionally within company guidelines.
• Achieve monthly individual and team sales targets.
• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.
• Assist customers with financing applications and required documentation.
• Maintain accurate customer records and regularly update the CRM system.
• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.
• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

Requirements

• Valid Malaysian driving license.
• Proven ability to work towards and achieve sales targets.
• Strong communication, interpersonal, persuasion, and negotiation skills.
• Customer-focused with a consultative approach to selling.
• Proactive and comfortable with lead follow-up and outbound sales.
• Good command of English and Bahasa Malaysia.
• Fresh graduates with a keen interest in sales are welcome to apply.

• Fixed basic salary RM1,700
• Attractive sales commission and performance incentives.
• Training will be provided.