Automotive B&P Claims & Service Pro

X Mobility Sdn. Bhd.; Petaling Jaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

X Mobility Sdn. Bhd. in Malaysia is seeking a responsible B&P Adjuster to manage vehicle damage assessments, repair estimates, and motor insurance documentation. You will coordinate with insurers, adjusters, service advisors, technicians, and other departments to ensure timely claims and efficient repairs.

The ideal candidate has 1+ year in Automotive Body & Paint, knowledge of insurance claims, and strong communication and coordination skills. Familiarity with Merimen is an added advantage.

Qualifications

• Minimum 1 year of Automotive Body & Paint experience.
• Knowledge of vehicle damage assessment and repair estimation.
• Familiar with motor insurance claims and documentation.
• Good communication, coordination, and follow-up skills.
• Able to manage multiple cases and meet deadlines.
• Basic computer skills (MS Word & Excel).
• Certificate or Diploma in Automotive Technology or related field (preferred).
• Experience in automotive workshop, authorised dealership or B&P centre preferred.
• Hands-on experience with Merimen platform an added advantage.

Responsibilities

• Inspect accident-damaged vehicles and identify required repairs.
• Prepare accurate repair estimates for parts, labour, and painting.
• Assess damage and determine repair methods.
• Coordinate with technicians and B&P team to follow approved scope.
• Identify additional damage and prepare supplementary estimates.
• Prepare and submit motor insurance claims with supporting documents.
• Liaise with insurers and adjusters on claim assessments and approvals.
• Follow up on claim status, authorisations, and settlements.
• Ensure all claim documents, photos and estimates are complete.
• Monitor pending claims and resolve documentation issues to reduce delays.

Skills

Communication skills

Coordination

Follow-up

Multitasking

MS Word & Excel

Education

Certificate or Diploma in Automotive Technology or related field

Tools

Microsoft Word

Microsoft Excel

Job description

X Mobility Sdn. Bhd. in Malaysia is seeking a responsible B&P Adjuster to manage vehicle damage assessments, repair estimates, and motor insurance documentation. You will coordinate with insurers, adjusters, service advisors, technicians, and other departments to ensure timely claims and efficient repairs.

The ideal candidate has 1+ year in Automotive Body & Paint, knowledge of insurance claims, and strong communication and coordination skills. Familiarity with Merimen is an added advantage.