Automation & Process Excellence Leader

HFG Insurance Recruitment

Kuala Lumpur

On-site

MYR 220,000 - 360,000

Full time

17 hours ago

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Job summary

HFG Insurance Recruitment is seeking an experienced Process Improvement & End User Automation Manager/Senior Manager to lead process excellence and intelligent automation within a Finance Shared Services environment in Kuala Lumpur. You will drive digital transformation, standardisation and data-driven decision-making, partnering with senior stakeholders across Finance, Technology and Risk.

Responsibilities include defining roadmaps, managing transformation portfolios and delivering measurable

Qualifications

10+ years of progressive experience in analytics, automation, process improvement, digital transformation, finance transformation or shared services.

Responsibilities

Define and drive the process improvement, analytics, automation and intelligent automation roadmap.
Manage the transformation portfolio, including demand intake, prioritisation, business cases, delivery governance and benefits tracking.
Identify high-value opportunities to improve productivity, operational efficiency, controls, scalability and user experience.
Lead the development of data analytics and business intelligence solutions supporting business and operational decision-making.
Design and implement automated data preparation, cleansing, transformation and validation workflows using Alteryx and related analytics tools.
Develop dashboards, scorecards and management reporting using Power BI and other visualisation platforms.
Establish appropriate data quality, reporting and governance standards.