Automation & AI Engineer (Senior) - Process Digitalisation

Zurich Life Insurance Malaysia Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Miscellaneous allowance

Monthly incentive

Free overseas convention

Job summary

Zurich Life Insurance Malaysia Berhad seeks a Process Digitalisation Senior Engineer (Assistant Manager) to modernize and automate business processes across IAA, reducing manual effort and enabling teams to focus on higher-value work.

The role reports to the Process Digitalisation - Service Manager and involves delivering automation solutions, establishing reusable patterns, and ensuring production-ready implementations. Collaboration with SMEs and stakeholders is essential for success.

Qualifications

• Experience in designing automation solutions and translating business requirements into technical designs.
• Strong knowledge of process digitisation and governance standards.
• Ability to work with SMEs and process designers to deliver reusable automation building blocks.

Responsibilities

• Design, build, and deploy automation solutions using low-code platforms and scripting.
• Collaborate with business teams to translate requirements into technical designs.
• Develop reusable patterns and reference architectures for automation.
• Ensure solutions are tested, documented, and maintainable.
• Build and maintain AI solutions enabling client-focused automation.
• Serve as technical interface between business teams and IT for standard automation needs.
• Embed governance, auditability, and responsible AI principles in designs.

Skills

Process automation

Power Platform

Copilot Studio

Python

AI tooling

Solution delivery

Stakeholder engagement

CI/CD basics

Education

Bachelor's degree in a relevant field

Tools

Power Platform

Copilot Studio

Scripting (Python)

Workflow orchestration tools

Job description

Zurich Life Insurance Malaysia Berhad seeks a Process Digitalisation Senior Engineer (Assistant Manager) to modernize and automate business processes across IAA, reducing manual effort and enabling teams to focus on higher-value work.

The role reports to the Process Digitalisation - Service Manager and involves delivering automation solutions, establishing reusable patterns, and ensuring production-ready implementations. Collaboration with SMEs and stakeholders is essential for success.