Attraction Site Manager (Sunway Lagoon) Preferred Foreign/Expatriate

DEI (Digiphoto Entertainment Imaging); Petaling Jaya; Presencial; MYR 60.000 - 90.000; Tempo integral

Resumo da vaga

DEI (Digiphoto Entertainment Imaging) seeks a Site Operations Leader in Malaysia to plan, establish, and oversee daily site operations, including location scouting, permit coordination, manpower planning, shift scheduling, and team performance. Preference given to foreign nationals or expatriates in Malaysia due to site requirements.

The role requires managing photography quality, equipment, IT systems, cash handling, safety procedures, and cross-department collaboration to drive revenue and

Qualificações

• Degree in Business Management or related field.
• 3+ years of retail management experience.
• Proven leadership abilities and excellent interpersonal skills.
• Exceptional time management and organizational capabilities
• Excellent written and verbal communication skills.

Responsabilidades

• Ensure photography quality meets company standards through regular quality checks and team supervision
• Manage site equipment, IT systems, cash handling, and inventory to ensure safety and operational readiness
• Enforce safety procedures, compliance with site regulations, and company policies
• Handle operational issues, guest concerns, and partner feedback with effective problem-solving and conflict resolution
• Track and report site performance, sales, and revenue accurately to management
• Drive site performance by managing key metrics such as revenue, conversion rate, capture rate, ATV, and labor costs
• Identify opportunities to improve operations, profitability, and team performance; support hiring, training, and development of team members
• Collaborate with internal departments such as Marketing, HR, Finance, IT, Supply Chain, and Inventory
• Step in as Team Leader when required due to manpower shortages or business needs

Conhecimentos

Leadership

Time management

Organizational skills

Communication

Retail management

Formação

Bachelor's degree in Business Management

Descrição da vaga

Plan, establish, and oversee daily site operations, including location identification, permit coordination, manpower planning, shift scheduling, team performance, and site partner coordination, while ensuring a positive guest experience; foreign national or expatriate in Malaysia are preferred due to the nature of the site environment and operational requirements.

Key responsibilities

• Ensure photography quality meets company standards through regular quality checks and team supervision
• Manage site equipment, IT systems, cash handling, and inventory to ensure safety and operational readiness
• Enforce safety procedures, compliance with site regulations, and company policies
• Handle operational issues, guest concerns, and partner feedback with effective problem-solving and conflict resolution
• Track and report site performance, sales, and revenue accurately to management
• Drive site performance by managing key metrics such as revenue, conversion rate, capture rate, average transaction value (ATV), and labor costs
• Identify opportunities to improve operations, profitability, and team performance; support hiring, training, and development of team members
• Collaborate with internal departments such as Marketing, HR, Finance, IT, Supply Chain, and Inventory
• Step in as Team Leader when required due to manpower shortages or business needs

About you

• Degree in Business Management or related field
• 3+ years of retail management experience
• Proven leadership abilities and excellent interpersonal skills
• Exceptional time management and organizational capabilitiesExcellent written and verbal communication skills