Associate Director, Partnership and Commerce

Touch 'n Go Group; Kuala Lumpur; Hybrid; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work arrangement

Flexi hours

Unlimited pantry fruits, snacks and Dr

Mobile and broadband reimbursement

Dependent coverage option for medical

Job summary

Touch 'n Go Group seeks an experienced leader to drive limited-edition product strategy and strategic partnerships in a fast-paced fintech environment. You will own end-to-end product launches, partner sourcing, and post-launch reviews to maximize engagement and revenue.

The role requires 7–10 years in partnerships and management, strong analytics, and cross-functional collaboration. Hybrid work and flexible hours are offered.

Qualifications

• Bachelor’s degree in Marketing, Business or Commerce.
• 7–10 years in partnership and management roles.
• Strong customer understanding, requirement analysis and product design.

Responsibilities

• Develop and manage limited-edition product strategy, roadmap and release calendar.
• Own end-to-end lifecycle of product launches with partners and vendors.
• Analyze market trends and customer insights to grow revenue and engagement.
• Lead partnerships, negotiations and governance with external brands and IP owners.
• Plan go-to-market, forecast requirements and maximize sales performance.

Skills

Partnership mgmt

Product strategy

Go-to-market

Negotiations

Budget mgmt

Education

Bachelor’s degree in Marketing/Business/Commerce

Job description

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference

What would you do:

• Develop and execute the strategy, roadmap, and release calendar for limited-edition products, including Touch 'n Go Cards, Charms, RFID products, and other collectible offerings, ensuring alignment with business objectives and market demand.
• Own the end-to-end lifecycle management of limited-edition product launches, from ideation and partner sourcing to production, commercialization, and post-launch performance review.
• Analyze market trends, customer insights, and competitive activities to identify opportunities for new product concepts, collaborations, and revenue growth.
• Drive innovation by collaborating with Product, Design, and external partners to develop unique product variations that enhance customer engagement and brand value.
• Establish product launch priorities, forecasting requirements, and commercialization plans to maximize sales performance and operational efficiency.

Strategic Partnerships

• Identify, develop, and manage strategic partnerships with local and international brands, intellectual property (IP) owners, lifestyle brands, artists, and other commercial partners to expand the limited-edition product portfolio.
• Lead commercial discussions, negotiations, and partnership agreements to secure mutually beneficial collaborations while safeguarding the Company's commercial interests.
• Build and maintain strong long-term relationships with key partners, serving as the primary point of contact for partnership governance, performance reviews, and future collaboration opportunities.
• Evaluate partnership opportunities through commercial, financial, and brand-impact assessments to support strategic decision-making and business growth.
• Oversee product development and production timelines to ensure successful execution of product launches within agreed quality, cost, and delivery parameters.
• Manage relationships with manufacturers, vendors, and suppliers to ensure operational excellence, product quality, compliance, and timely delivery.
• Work closely with Production, Logistics & Inventory Management (PLIM) teams to optimize inventory planning, demand forecasting, and product availability.
• Monitor production risks and resolve operational challenges proactively to minimize disruptions to launch schedules.

Go-to-Market & Commercial Performance

• Lead cross-functional planning and execution of go-to-market strategies in collaboration with Marketing, Sales, and business partners to ensure successful product launches and revenue achievement.
• Define launch objectives, sales targets, promotional initiatives, and performance metrics for each product release.
• Monitor commercial performance, customer feedback, and market response to identify opportunities for continuous improvement and future product development.
• Prepare and present business updates, performance reports, and recommendations to senior management.

Who should join us?

• A relevant bachelor’s degree preferably with a focus on Marketing, Business, or Commerce
• At least 7-10 years of partnership and management experience, including understanding the customer, requirement analysis, product design and offering development, pricing, competitive analysis, go-to-market strategies, etc.
• Self-motivated and able to work effectively within the team and across the organization with minimal supervision, working mainly independently to achieve goals agreed with leadership.
• Well-developed presentation skills, including the ability to effectively deliver information internally and externally at all levels.
• Strong analytical and innovative problem-solving skills.
• Proven ability to plan and manage projects, and budgets.
• Ability to effectively priorities and execute tasks in a high-pressure environment.
• Hybrid work arrangement and flexi hours.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependents coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered
• Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society.

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [e-mail]

Note: Only shortlisted candidates will be contacted.