Associate Director, Account Development

NielsenIQ; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NielsenIQ in Malaysia is seeking a senior Business Development leader to drive commercial growth for a key group of clients and to identify new opportunities and extend services. You will lead efforts to meet financial targets and strengthen client engagement across multiple product areas.

The role requires extensive B2B sales experience, strategic thinking, and collaboration with Marketing, Product, and Operations to optimize pricing, contract terms, and client communications.

Qualifications

• Minimum Bachelor’s Degree; Master’s preferred.
• 6+ years in FMCG or research-related industry.
• Strong commercial acumen with significant B2B sales experience.
• Proficient in Microsoft Office and Google Tools.
• Fluent English (written and verbal).

Responsibilities

• Lead commercial aspects to grow existing client base and identify new business.
• Manage revenue, profitability, quality, speed of delivery and productivity targets.
• Maintain relationships with clients and cross-sell services.
• Develop Joint Business Plans and expand product scope with clients.
• Contribute to product enhancement planning and pricing proposals.
• Promote cross-functional collaboration and organizational initiatives.

Skills

Commercial acumen

B2B sales experience

Fluent English

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Office

Google Tools

Job description

Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.

Business Development

• Identify areas of business opportunity and growth for the RI Business Unit
• Maintain and further foster relationships with current clients
• Develop plans to cross-sell and introduce new services to current clients
• Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
• Increase company exposure through participating in associations, webinars and/or seminars
• Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
• Provide continuous feedback on competitive activities within assigned clients
• Where required, input into NielsenIQ Business Identity – reviewing and developing sales materials: developing of NielsenIQ capabilities deck and methodology presentation, prepare new product launches/campaign flyers (with Marcomms), prepare client letters, build proposal/contract templates, and all generic PR activities (external comms to clients)

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines
• Accountable for compensation / penalties discussions with clients
• When required, support our A/R teams with cash collection from assigned clients

Client Servicing

• Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division

Product Enhancement

• Contributing to the Product Enhancement development together with RI Leader, Product Leadership, Operations & Data Science Leaders
• Identify the client needs: situation/competitor assessment, need assessment, potential solutions
• Participating in creation of the PE plan & timeline: communicating the voice of client
• Develop the pricing proposal & commercial approach with the RI Leader
• Support the proper communication of the new product and its benefits with clients

Organizational Management and Development

• Participate in local and cluster initiatives as part of continuing leadership development
• Work across functional business units to support organizational initiatives and business needs
• Promote inter-departmental and inter-divisional communications and teamwork

Qualifications

• Minimum Bachelor’s Degree is required, Master’s Degree is preferred
• Minimum 6 years of working experience in FMCG (retailer/marketing/sales) or research-related industry experience (insights/category/shopper/agency)
• Strong commercial acumen with significant B2B sales experience
• Proficiency in using Microsoft Office and Google Tools
• Fluent in English written and verbal communication skills

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)