Retail Lead (Account Development)

Nabla; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NielsenIQ is seeking a Sales Account Development Retail Lead in Kuala Lumpur to lead the retail team, drive collaboration with retailers, secure partnerships, and grow revenue through renewals and new opportunities. You will coach associates to hit targets and enhance the employee experience.

You will align NIQ and GFK value propositions with retailer needs, manage strategic accounts, and collaborate across functions to remove roadblocks while expanding our market presence.

Qualifications

• Bachelor’s degree is required (MBA desirable).
• 12 to 15 years Fast Moving Consumer Goods (marketing / sales) or retail industry experience desired.
• Experience in leading /team management.
• Expert knowledge of multivariate analysis and understand on retail dynamics.
• Strong client management, analytical thinking and team management.
• Good command of English.

Responsibilities

• Secure retailers cooperation continuity and improve existing agreements.
• Ensure data partnerships are properly managed within the Partnership Program.
• Provide best-in-class servicing through your team and customer services platforms.
• Source strategic new retailers and enhance inputs from existing ones.
• Drive sales renewals and growth with a sustainable pipeline and revenue opportunities.

Skills

Leadership

Client management

Multivariate analysis

Retail dynamics

English proficiency

Education

Bachelor’s degree

MBA desirable

Job description

Job Description

NielsenIQ’s (NIQ) Sales Account Development team is focused on growing business revenue, finding new business opportunities, and market penetration. Sales is NielsenIQ’s growth engine which is instrumental for the company’s success.

As a Sales Account Development Retail Lead, you will take responsibility of the retail team. With your collaborators, you will drive the overall retail collaboration from sales, renewals, and cooperation agreements with retailers in your scope.

You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.

You will lead a team of associates to support and coach for reaching targets and enhancing their employee experience.

Job Responsibilities

• Secure the retailers cooperation continuity improving the conditions of existing cooperations agreements with current retailer partners
• Ensure all data partnerships are correctly managed within the Partnership Program framework
• Ensure the Best-in-Class servicing through your own team and in collaboration with the customer services using our different platforms in priority
• Sourcing for strategic new retailers, enhancing features & inputs from existing ones
• Drive sales, cooperation renewals and overall growth of existing retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Pricing, Assortment, Loyalty, OSA, Business Intelligence, and Collaborative programs) to create strong dependency of retailers on our capabilities and information
• Develop a strategic understanding of our retailer’s industry/business/markets/clusters
• Partner with Customer Success and other relevant functions (Operations, Product Leadership, others) to define strategic Account Plans and JBPs and remove roadblocks
• Drive strategic action plan to tackle Voice of the Customer feedback
• Lead and inspire sales and servicing team, enhancing their skills and improving their experience
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends
• Communicate clearly , thus ensuring team activities are always focused and relevant

About you

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the retail landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships, understanding customers and their contexts, effective negotiation and growth mindset drive your work.

Qualifications

• Bachelor’s degree is required (MBA desirable)
• 12 to 15 years Fast Moving Consumer Goods (marketing / sales) or retail industry experience desired
• Experience in leading /team management
• Expert knowledge of multivariate analysis and understand on retail dynamics
• Strong client management, analytical thinking and team management
• Good command of English

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion