Associate - Developer, Risk & Quality

PwC; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

PwC Malaysia is seeking a capable Associate to join the CommTech team in Risk & Quality transformation. You will design, build, test, and maintain automation solutions using Copilot Studio, Power Automate, and the broader Power Platform to support R&Q processes and reporting.

You will work daily with R&Q stakeholders, translate requirements into technical designs, and ensure security reviews and governance aspects are integrated.

Qualifications

• Recognized university degree in Computer Science / Information Technology; fresh graduates welcome.
• 1–2 years of experience in automation, RPA, or low-code/no-code development is a plus.
• Basic understanding of automation and workflow concepts.
• Experience with Copilot Studio, Power Automate, and Power Platform is a plus.
• Exposure to conversational agents or AI-driven assistants is an advantage.
• Familiarity with connecting workflows/agents to APIs and data sources.
• Good communication, analytical, organizational, and problem-solving skills.
• Collaborative team player with an agile mindset and willingness to learn.
• Able to communicate clearly in English.
• Basic understanding of R&Q, governance, risk management, compliance, and internal controls is advantageous.

Responsibilities

• Design, build, test and maintain automation solutions and applications using Copilot Studio and Power Platform.
• Work with R&Q stakeholders daily to understand processes and requirements.
• Provide technical mentorship and quality oversight within the CommTech team.
• Translate approved requirements into process flows, specifications, and solution logic.
• Support security reviews and deployment processes; elevate concerns as needed.
• Integrate automation solutions with existing systems via APIs.
• Contribute to project planning and execution following development standards.

Skills

Communication

Analytical thinking

Problem solving

Team player

English proficiency

Adaptability

Agile mindset

Education

Bachelor's degree in Computer Science / IT

Tools

Copilot Studio

Power Automate

Power Platform

APIs integration

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Risk & Quality (R&Q)

Management Level

Associate

Job Description & Summary

A career in our CommTech practice will provide you with the opportunity to help organizations develop strategies that transform their technology capabilities and solve their most critical challenges. We focus on building technology enabled and agile operating models and crafting a forward-looking enterprise architecture into a differentiating capability that strengthens their market position. By leveraging digital analytics to enhance customer experience and optimize business operations and applying modern management techniques such as robotic process automation and next-generation sourcing strategies to help our clients get fit for growth.

In joining, you'll be a part of a team that provides practical, yet holistic, answers that help clients cut through the noise and decide what to do with their customer relationship management processes, technology and investments. You'll help our clients achieve essential advantages through creative digital strategies and better Information Technology management techniques.

This role will be based in the CommTech team, building automation solutions and applications to support Risk & Quality (R&Q) Transformation, with technical guidance and support provided by the CommTech team. This role offers the opportunity to develop hands‑on experience in low‑code/no‑code automation, conversational AI agents, and workflow solutions using tools such as Microsoft Copilot Studio, Power Automate, and the broader Power Platform, while working directly with R&Q stakeholders on their day‑to‑day needs.

Design, build, test and maintain automation solutions and applications (including agents and workflows) to support R&Q needs, primarily using Copilot Studio, Power Automate, and other Power Platform tools.

Work closely with R&Q stakeholders daily to understand business processes, reporting requirements, user needs, and priorities, while receiving technical mentorship, guidance, and quality oversight from the CommTech team.

Actively participate in systems design, implementation, and documentation, attending both business and technical considerations relevant to R&Q reporting processes.

Contribute to project planning and execution, ensuring project objectives for R&Q deliverables are met, following CommTech's development standards and best practices.

Communicate effectively with all levels of staff within R&Q, the CommTech team, and user communities.

Provide support to R&Q end-users for the applications built, including troubleshooting and contributing to knowledge bases.

Assist in integrating automation solutions with existing R&Q systems and data sources via APIs where required.

Seek guidance from CommTech team when needed and elevate technical challenges appropriately.

Continuously learn and apply new technologies, particularly in automation, low-code development, and AI‑driven agents and sharing knowledge with the team.

Translate approved R&Q requirements into process flows, functional specifications, solution logic, and technical designs. Maintain clear traceability between requirements, solution functionality, testing, and approvals.

Support required technology registration, risk assessment, security review, and approval processes before production deployment or material changes. Promptly elevate potential security, confidentiality, compliance, or control concerns.

Preferred skills

Recognized university degree in Computer Science / Information Technology, or related discipline. Fresh graduates are encouraged to apply.

1-2 years of working experience in a relevant field; internship or project experience in automation, RPA, or low-code/no-code development is a plus.

Basic understanding of automation and workflow concepts, with an interest in building solutions using tools such as Microsoft Copilot Studio, Power Automate, and Power Platform.

Exposure to building or designing conversational agents, chatbots, or AI‑driven assistants is an advantage.

Familiarity with connecting workflows/agents to APIs, data sources, or third‑party systems.

Basic understanding of logical/process flow design and problem decomposition for automating business processes.

Good communication, analytical, organizational, and problem‑solving skills.

A collaborative team player who is willing to ask questions, receive feedback, and contribute to shared goals.

Enthusiastic about learning new technologies and developing technical and professional skills.

A proactive, results‑oriented mindset with the ability to adapt in an agile working environment.

Able to communicate clearly in verbal and written English language with confidence.

Basic understanding of R&Q, governance, risk management, compliance, and internal controls. Relevant experience is an advantage.

Good to have skills

Basic knowledge of C#, .NET, .NET Core, TypeScript, Python and/or JavaScript, wi