Associate, Data Analytics (Instant Delivery Projects) - ShopeeFood

Shopee; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Shopee is seeking a data-driven strategist to own the end-to-end Instant Delivery initiatives in Malaysia. You will shape strategy, execute cross-functionally, and optimize performance, focusing on buyer adoption and order growth to enhance overall operations.

You will analyze large datasets, forecast delivery health, and define KPIs. Collaboration with Product, Operations, and Supply teams is essential to deliver timely initiatives and improve user experience across buyers, sellers, and driver

Qualifications

• Bachelor’s degree or higher in Statistics, Data Analytics or related field.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities across teams.
• Highly organized with ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead end-to-end strategy, execution, and performance optimisation for Instant Delivery initiatives.
• Define roadmaps, KPIs, and success metrics (buyer adoption, order growth, service quality).
• Analyse large datasets and build forecasting models to monitor Instant delivery health.
• Track KPIs and proactively identify areas for improvement.
• Collaborate with Product, Operations, and Supply teams for timely rollout of initiatives.

Skills

Analytical thinking

Strategic planning

Cross-functional collaboration

Communication & presentation

Education

Bachelor’s degree in Statistics, Data Analytics or related field

Tools

Excel/Google Sheets

SQL

Job description

Job Description

Responsible for driving end‑to‑end strategy, execution, and performance optimisation of Instant Delivery initiatives. This role requires strong analytical thinking, strategic planning, and cross‑functional collaboration to identify growth opportunities, improve operational efficiency, and enhance user experience across buyers, sellers, and driver partners.

• Involve end‑to‑end strategy development and execution for Instant Delivery initiatives, aligning with overall business goals and priorities.
• Define project roadmaps, KPIs, and success metrics such as buyer adoption, order growth, service quality, and operational efficiency.
• Analyse large datasets and develop forecasting models to monitor and project the overall business health of the Instant delivery segment.
• Track and evaluate key performance indicators and proactively identify areas for improvement.
• Collaborate closely with Product, Operations, and Supply teams to ensure effective project execution and timely rollout of initiatives.

Requirements

• Bachelor’s degree in Statistics, Data Analytics or a related field.
• Strong analytical and problem‑solving skills with proficiency in Excel/Google Sheets; SQL is a plus.
• Excellent communication and presentation skills with ability to work cross‑functionally.
• Highly organized, detail‑oriented, and comfortable managing multiple priorities in a fast‑paced environment.