Associate - Compliance (AML - Mandarin Speaking)

AIA; Sepang; On-site; MYR 78,000 - 123,000; Full time

Job summary

AIA is seeking a detail-oriented compliance professional to advise on operational risk areas including regulatory compliance and AML. You will support screening processes, liaise with the Hong Kong team, and oversee OSS operations to maintain high standards of risk and control compliance.

The role requires strong English and Chinese communication, a bachelor’s degree in a relevant field, and willingness to work at IOI City Mall, Putrajaya, following the HK work calendar.

Qualifications

• Must possess at least a bachelor’s degree in Insurance or Finance.
• Experience in group insurance or life insurance operations is an advantage.
• Detail oriented with strong time management and organizational skills.
• Excellent written and verbal communication in English and Chinese.
• Willing to work at IOI City Mall, Tower 1, Putrajaya and follow Hong Kong calendar.

Responsibilities

• Ensure the team processes all compliance screening outsourced to the department according to the SOP.
• Assist in implementing an effective AML framework to ensure AML regulations and Group policies are met.
• Carry out screening and review activities to ensure regulatory and HK requirements and to reduce reputational, legal and financial risk.
• Provide support to liaise with the Hong Kong team and respond to their requests promptly.
• Assist to oversee the OSS office operations team and ensure coordination; escalate issues to management as needed.
• Ensure tasks are processed with prudent risk assessment within the SLA and agreed timelines.

Skills

Detail orientation

Self-motivation

Customer orientation

Communication skills

Interpersonal skills

Time management

Organization skills

Bilingual Chinese/English

Education

Bachelor's degree

Postgraduate

Professional degree

Insurance/Finance related qualifications

Job description

FIND YOUR ‘BETTER’ AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their ‘better’ - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for providing guidance and advisory on risks and controls in operational risk related areas such as distribution, regulatory compliance, financial and operational processes, and systems and information security

Job Description

Job Responsibilities:

• Ensure the team to process all compliance screening that are outsourced to the department according to the agreed Standard Operating Procedure and guidelines.
• Assist in the implementation of an effective Anti-Money Laundering (AML) Framework to ensure compliance with AML regulations and Group Compliance policies.
• To carry out screening and reviewing activities in order to ensure compliance with regulatory and AIA HK requirements and to reduce any reputational, legal and financial risk.
• Provide support to liaise with Hong Kong team and ensure their requests and queries are promptly responded.
• Assist to oversee the operations team in OSS office and ensure they are well-coordinated. Issues are promptly escalated to key Management where appropriate.
• Ensure task assigned are being processed accurately with prudent risk assessment being performed and within the agreed TAT and Quality as documented in the Service Level Agreement (SLA) with the business partner.

Job Requirements:

• Candidate must possess at least a bachelor’s degree, Postgraduate, Professional Degree, Insurance or Financial related qualifications.
• Possess experience in group insurance or life insurance operations will be an advantage.
• Details oriented, Self-motivated and customer orientated.
• Must be a good team player.
• Good communication and interpersonal skills.
• Good time management and organization skills.
• Good PC skills.
• Proficient in both Chinese and English.
• Proficient in traditional Chinese reading and writing will be an advantage.
• Willing to work in IOI City Mall, Tower 1, Putrajaya.
• The role is required following Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.