Associate - Compliance (AML - Mandarin Speaking)

AIA Hong Kong and Macau; Malaysia; Hybrid; MYR 120,000 - 190,000; Full time

Job summary

AIA Hong Kong and Macau is seeking a detail‑oriented risk and controls professional to provide guidance on operational risk areas including distribution, regulatory compliance, financial and operational processes, and information security.

You will screen outsourced compliance activities, assist AML framework implementation, ensure regulatory alignment with HK and internal policies, and coordinate with the Hong Kong team to respond to queries, while upholding SLA commitments.

Qualifications

• Candidate must possess at least a bachelor’s degree, postgraduate, professional degree, insurance or financial related qualifications.
• Experience in group insurance or life insurance operations is an advantage.
• Details oriented, self-motivated and customer oriented.
• Must be a good team player.
• Good communication and interpersonal skills.
• Good time management and organization skills. Good PC skills.
• Proficient in both Chinese and English.
• Proficient in traditional Chinese reading and writing is an advantage.
• Willing to work in IOI City Mall, Tower1, Putrajaya.
• Role follows Hong Kong working calendar.

Responsibilities

• Ensure the team processes all compliance screening outsourced to the department per SOP and guidelines.
• Assist in implementing an AML framework to ensure regulatory compliance.
• Carry out screening and reviews to meet regulatory and HK requirements and mitigate risks.
• Provide support and liaise with the Hong Kong team for timely responses.
• Oversee OSS office operations and ensure coordination.
• Escalate issues to management when appropriate.
• Ensure tasks are processed with prudent risk assessment within SLA.

Skills

Communication skills

Interpersonal skills

Bilingual Chinese/English

Time management

Organization skills

PC skills

Education

Bachelor’s degree or higher in related field

Job description

FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we’d love to hear from you.

About the Role

Responsible for providing guidance and advisory on risks and controls in operational risk related areas such as distribution, regulatory compliance, financial and operational processes, and systems and information security

Job Responsibilities

• Ensure the team to process all compliance screening that are outsourced to the department according to the agreed Standard Operating Procedure and guidelines.
• Assist in the implementation of an effective Anti-Money Laundering (AML) Framework to ensure compliance with AML regulations and Group Compliance policies.
• To carry out screening and reviewing activities in order to ensure compliance with regulatory and AIA HK requirements and to reduce any reputational, legal and financial risk.
• Provide support to liaise with Hong Kong team and ensure their requests and queries are promptly responded.
• Assist to oversee the operations team in OSS office and ensure they are well-coordinated.
• Issues are promptly escalated to key Management where appropriate.
• Ensure task assigned are being processed accurately with prudent risk assessment being performed and within the agreed TAT and Quality as documented in the Service Level Agreement (SLA) with the business partner.

Job Requirements

• Candidate must possess at least a bachelor's degree, Postgraduate, Professional Degree, Insurance or Financial related qualifications.
• Possess experience in group insurance or life insurance operations will be an advantage.
• Details oriented, Self-motivated and customer orientated.
• Must be a good team player.
• Good communication and interpersonal skills.
• Good time management and organization skills.Good PC skills.
• Proficient in both Chinese and English.
• Proficient in traditional Chinese reading and writing will be an advantage.
• Willing to work in IOI City Mall, Tower1, Putrajaya.
• The role is required following Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA.

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