Associate - Compliance (AML - Mandarin Speaking)

AIA; Cyberjaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

AIA is recruiting for a role focused on compliance screening, AML governance, and regulatory liaison. The candidate will work with the OSS office and HK teams to ensure timely, accurate processing and risk-aware operations.

Ideal applicants hold a degree in Insurance/Finance, with approval to work in Malaysia and comfort with English and Chinese. Hoisting calendar alignment with HK practices may apply.

Qualifications

• Bachelor's degree or higher in Insurance or Finance-related field.
• Experience in group or life insurance operations is advantageous.
• Detail oriented, self-motivated and customer-focused.
• Strong teamwork and collaboration skills.
• Excellent communication and interpersonal abilities.
• Good time management and organizational skills.
• Proficient in PC skills.
• Fluent in English and Chinese; traditional Chinese reading/writing an advantage.
• Willing to work at IOI City Mall, Tower 1, Putrajaya.
• Role follows Hong Kong working calendar.

Responsibilities

• Ensure the team processes all compliance screening outsourced to the department according to SOP guidelines.
• Assist in implementing an AML framework to ensure AML regulations and Group Compliance policy compliance.
• Carry out screening and reviewing activities to ensure regulatory and AIA HK requirements compliance and to reduce risks.
• Provide support to liaise with Hong Kong team and promptly respond to their requests and queries.
• Oversee the OSS office operations team and ensure coordination; escalate issues to Management as needed.
• Ensure tasks are processed accurately with prudent risk assessment within SLA.

Skills

Detail oriented

Team player

Communication skills

Time management

Organization skills

PC skills

Bilingual Chinese/English

Education

Bachelor's degree or higher in Insurance/Finance

Insurance or Financial related qualifications

Job description

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for providing guidance and advisory on risks and controls in operational risk related areas such as distribution, regulatory compliance, financial and operational processes, and systems and information security

Job Description

Job Responsibilities

• Ensure the team to process all compliance screening that are outsourced to the department according to the agreed Standard Operating Procedure and guidelines.

• Assist in the implementation of an effective Anti-Money Laundering (AML) Framework to ensure compliance with AML regulations and Group Compliance policies.

• To carry out screening and reviewing activities in order to ensure compliance with regulatory and AIA HK requirements and to reduce any reputational, legal and financial risk.

• Provide support to liaise with Hong Kong team and ensure their requests and queries are promptly responded.

• Assist to oversee the operations team in OSS office and ensure they are well-coordinated. Issues are promptly escalated to key Management where appropriate.

• Ensure task assigned are being processed accurately with prudent risk assessment being performed and within the agreed TAT and Quality as documented in the Service Level Agreement (SLA) with the business partner.

Job Requirements

• Candidate must possess at least a bachelor's degree, Postgraduate, Professional Degree, Insurance or Financial related qualifications.

• Possess experience in group insurance or life insurance operations will be an advantage.

• Details oriented, Self-motivated and customer orientated.

• Must be a good team player.

• Good communication and interpersonal skills.

• Good time management and organization skills.

• Good PC skills.

• Proficient in both Chinese and English.

• Proficient in traditional Chinese reading and writing will be an advantage.

• Willing to work in IOI City Mall, Tower 1, Putrajaya.

• The role is required following Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.