Associate - Compliance (AML - Mandarin Speaking)

AIA Shared Services; Cyberjaya; On-site; MYR 60,000 - 120,000; Full time

Job summary

AIA Shared Services in Malaysia is seeking a risk and controls specialist to provide guidance on operational risk, regulatory compliance, and financial processes across the organization. The role focuses on ensuring effective controls, screening, and collaboration with regional teams.

You will implement AML frameworks, oversee OSS office operations, liaise with the Hong Kong team, and ensure deliverables meet SLA within Putrajaya’s IOI City Mall location; strong communication in English and

Qualifications

• Must possess at least a bachelor's degree or higher in insurance or finance related field.
• Experience in group or life insurance operations is an advantage.
• Detail-oriented, self-motivated and customer-focused.
• Good communication and time-management skills.

Responsibilities

• Guide and advise on risks and controls in operational risk areas such as distribution, regulatory compliance, and financial processes.
• Support AML framework implementation to ensure regulatory compliance and group policies.
• Carry out screening and reviews to reduce reputational, legal, and financial risk.
• Coordinate with the Hong Kong team to address requests promptly.
• Oversee OSS office operations and ensure timely task processing within SLA.

Skills

Communication skills

Team player

Time management

Interpersonal skills

Bilingual Chinese & English

Education

Bachelor's degree or higher in Insurance/Finance or related field

Postgraduate/Professional qualification

Tools

MS Office

Compliance systems

Job description

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

About The Role

Responsible for providing guidance and advisory on risks and controls in operational risk related areas such as distribution, regulatory compliance, financial and operational processes, and systems and information security

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

About The Role

Responsible for providing guidance and advisory on risks and controls in operational risk related areas such as distribution, regulatory compliance, financial and operational processes, and systems and information security

Job Description

Job Responsibilities

• Ensure the team to process all compliance screening that are outsourced to the department according to the agreed Standard Operating Procedure and guidelines.
• Assist in the implementation of an effective Anti-Money Laundering (AML) Framework to ensure compliance with AML regulations and Group Compliance policies.
• To carry out screening and reviewing activities in order to ensure compliance with regulatory and AIA HK requirements and to reduce any reputational, legal and financial risk.
• Provide support to liaise with Hong Kong team and ensure their requests and queries are promptly responded.
• Assist to oversee the operations team in OSS office and ensure they are well-coordinated. Issues are promptly escalated to key Management where appropriate.
• Ensure task assigned are being processed accurately with prudent risk assessment being performed and within the agreed TAT and Quality as documented in the Service Level Agreement (SLA) with the business partner.

Job Requirements

• Candidate must possess at least a bachelor's degree, Postgraduate, Professional Degree, Insurance or Financial related qualifications.
• Possess experience in group insurance or life insurance operations will be an advantage.
• Details oriented, Self-motivated and customer orientated.
• Must be a good team player.
• Good communication and interpersonal skills.
• Good time management and organization skills.
• Good PC skills.
• Proficient in both Chinese and English.
• Proficient in traditional Chinese reading and writing will be an advantage.
• Willing to work in IOI City Mall, Tower 1, Putrajaya.
• The role is required following Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.