Associate Clinical Education Manager APAC

Align Technology, Inc.; Malaysia; Hybrid; MYR 150,000 - 230,000; Full time

Job summary

Align Technology, Inc. is seeking an Associate Clinical Education Manager APAC in APAC-Malaysia. You will partner with regional teams, KOLs, and stakeholders to lead clinical education initiatives that drive product adoption and measurable business outcomes.

Ideal candidates bring 6+ years in education program development and 4+ years in training delivery within healthcare settings, with strong English communication and willingness to travel as needed.

Qualifications

• Bachelor’s degree or higher in life science or business with healthcare experience.
• 4+ years of structuring education programs/courses and delivering training; experience with speakers and project management.
• Dentistry background is a plus and supports clinical education activities.

Responsibilities

• Develop and implement education strategies to onboard and grow customers by building clinical competencies.
• Design and deliver education initiatives aligned with customer journeys and business strategies.
• Support product launches through education programs, events, assets, tools, and materials.
• Leverage technology to enhance clinical education across APAC.
• Provide internal trainings to elevate organizational capabilities and product knowledge.
• Manage execution of additional projects as assigned.

Skills

Education strategy

Project management

Training delivery

Stakeholder management

English fluency

Education

Bachelor’s degree in life sciences

Bachelor’s degree in business with healthcare experience

DDS or equivalent (dentistry)

Job description

Associate Clinical Education Manager APAC

Department: Clinical

Employment Type: Full Time

Location: APAC-Malaysia

Description

Transforming smiles, changing lives.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

This position is ideal for mid-level professionals to join the Asia Pacific Clinical Education team as a Clinical Education Associate Manager, APAC. Partnering closely with regional and local teams, key opinion leaders (KOLs), speakers, and cross-functional stakeholders, you’ll serve as regional clinical education expert to deliver and continuously improve impactful clinical education initiatives aligned with business objectives. This role is vital in leading the planning and execution of clinical education initiatives, managing the development of educational assets, tools and digital platform, generating and analysing education effectiveness in driving clinical excellence, product adoption and measurable business outcomes.

Key Responsibilities

In this role, you will:

• Develop and implement education strategies to acquire, onboard and grow potential customers by building clinical competencies and confidence to drive product adoption
• Design, structure and deliver education initiatives aligned with customer journeys and business strategies
• Partner with commercial team to support product launches through education, including development of key strategic programs, education events, assets, tools and materials
• Leverage technology and innovative approaches to continuously enhance the effectiveness, scalability and impact of clinical education across APAC
• Design and provide internal trainings to elevate organization capabilities, deepen clinical expertise and strengthen product knowledge
• Manage the execution of other projects as assigned

Skills, Knowledge & Expertise

• Education: A bachelor's or higher degree in life science, or business with healthcare experience. Dentistry (DDS or equivalent) is highly desirable.
• Experience: At least 6+ years of professional experience, including a minimum of 4 years in structuring education programs/courses and delivering training, managing speakers and project management. Having experience working in the dentistry is an advantage.
• Proven capabilities and experience in planning and executing clinical education within healthcare environments.
• Sound business acumen and a strategic mindset, with the ability to align clinical education initiatives with business objectives and execute them effectively to achieve measurable outcomes.
• Strong implementation and execution skills with exceptional attention to detail, and the ability to effectively prioritize, organize, manage, and coordinate multiple projects simultaneously.
• Effective communication and collaboration in a matrix, multicultural environments.
• A fast learner, adaptable and comfortable working in a fast-paced environment.
• Fluent in English. Additional Asian languages are a plus.
• Willing to occasional travel as required to support business needs.