Practice Development Manager (Medical Sales)

Invisalign Malaysia Sdn Bhd; Kuantan; On-site; MYR 120,000 - 180,000; Full time

Job summary

Align Technology Malaysia is seeking a Practice Development Manager focused on medical sales to drive Invisalign and iTero growth across Malaysia and SEA.

The role requires proven territory management, strategic sales planning, and coaching of a high-performance team. You will build strong doctor relationships, achieve monthly and quarterly targets, and report to the National Sales Manager while developing regional business plans.

Qualifications

• BS or BA in Sales/Marketing or related science.
• Minimum 4 years of relevant experience.
• Medical/dental sales experience preferred.

Responsibilities

• Manage a sales area for Align Technology selling Invisalign & iTero.
• Establish account relationships and practice development in the territory.
• Achieve monthly, quarterly, and annual sales targets with strategic plans.
• Provide weekly/monthly reporting to the National Sales Manager.
• Develop high-performance team in Malaysia and SEA, with coaching.

Skills

Territory Manager

Sales

Leadership

Marketing plans

Budget management

Communication skills

Analytical skills

Education

BS or BA in Sales/Marketing or related science

Medical/dental sales experience

Job description

Practice Development Manager (Medical Sales)

Join a team that is changing millions of lives.

Transforming smiles, changing lives.

Align Technology is a global medical device company that is changing lives through better smiles. We reimagine and reinvent the way orthodontic and restorative treatment is presented and delivered to millions of people around the world. We revolutionized the orthodontic industry with the introduction of the Align Digital platform including the Invisalign system and the iTero Element TM Family of Intraoral Scanners, and we have never lost sight of that spirit of innovation.

Ready to join us?

About this opportunity

This individual will have previous sales experience and a proven sales record. The successful candidate will be managing a sales area for Align Technology selling the Invisalign & iTero products. The individual will be responsible for selling the products, establishing account relationships and practice development in the assigned territory, as well as proactively communicating with customers and potential prospects.

This incumbent can be based in Kuantan, Kota Bahru or Sabah

This role, you will…

Deliver Results - Achievement of Monthly, Quarterly and Annual Sales Targets, MBO, Operational Plan and Profitability Plan for Malaysia.

Responsible for the working with assigned accounts and team within Align Tech (Malaysia), including direction, motivation and development of sales plans, targets, and strategies and the removal of obstacles to success.

Provide all appropriate reporting to the National Sales Manager including feedback from customers on a weekly and monthly report

Responsible for the sales area as ‘their business’ and be willing to take responsibility for its planning and development in what is a high growth business.

Work closely with co-colleagues to develop a high-performance team in Malaysia and within SEA. Drive the Best Outcomes

Acquire and maintain detailed knowledge of the company's products;

Provide training in product knowledge, selling skills, and territory management, and Align Terms and Conditions of Business.

Evaluation and coaching of co-colleagues through observation during co-travel, frequent feedback and the analysis of data.

Evaluate levels of customer, product and systems knowledge via in-field assessment.

Provide appropriate training and field coaching as required

Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling.

Ensure professional dress code and attitude is maintained at all.

Participate in proactive team efforts to achieve departmental, company goals and comply with all policies, practices and procedures.

Work with the National Sales Manager to set Operational plan for future periods and perform other duties as assigned.

Keep abreast of what competitors are doing; and update National Sales Manager of market intelligence and pulses in the market.

Be responsible for all quality updates records and customer product feedback for Malaysia market.

Comply with all policies, practices and procedures.

Provide support to audit processes and quality management system as required

Lock in Key Relationships - Engage certified doctors and develop potential for new cases; engage non-certified doctors and establish their potential as an Invisalign provider and current submitters to develop Invisalign business.

Balance the short term operational needs with the long term organizational needs of the business.

In this role, you’ll need …

To perform this job successfully, the individual must have mastered the skill set of a Territory Manager. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Strong analytical and business planning skills - High integrity

Demonstrated leadership

Capacity to execute marketing plans

Capacity to manage budgets and expenses

Excellent written and verbal communication skills to diverse customer audiences.

Strong capabilities to interface effectively with all customer types

Ability to function effectively in a high performance team

EDUCATION and/or EXPERIENCE

BS or BA preferred and/or equivalent experience.

A degree in sales, marketing or a related science discipline would be an advantage.

Minimum 4 years of relevant experience.

Medical, orthodontic, and/or dental sales and/or marketing experience preferred

Alternatively, background as dental therapist/hygienist and acquired valuable knowledge of the industry and its products

Excellent oral and written communication skills

Pride in excelling and self-directed individual.

Computer knowledge is required.

Provide support to audit processes and quality management system as required