Associate Clinical Education Manager APAC

Align Technology; Kuala Lumpur; On-site; MYR 120,000 - 200,000; Full time

Job summary

Align Technology, APAC-Malaysia, seeks a mid-to-senior Clinical Education Associate Manager to lead regional clinical education initiatives. You will partner with regional and local teams, KOLs, speakers, and cross-functional stakeholders to deliver educational programs and drive product adoption.

The role focuses on planning and executing education initiatives, developing assets and digital platforms, and measuring education effectiveness to achieve business outcomes.

Qualifications

• Bachelor's or higher degree in life science or business with healthcare experience; Dentistry (DDS or equivalent) is highly desirable.
• At least 6+ years of professional experience, including a minimum of 4 years in structuring education programs and delivering training, managing speakers and projects.
• Experience in planning and executing clinical education within healthcare environments.
• Strong business acumen and strategic mindset to align education initiatives with business objectives.

Responsibilities

• Develop and implement education strategies to acquire, onboard and grow potential customers by building clinical competencies and confidence to drive product adoption.
• Design, structure and deliver education initiatives aligned with customer journeys and business strategies.
• Partner with commercial team to support product launches through education, including assets, tools and materials.
• Leverage technology to enhance effectiveness, scalability and impact of clinical education across APAC.
• Design and provide internal trainings to elevate organization capabilities, deepen clinical expertise and strengthen product knowledge.
• Manage the execution of other projects as assigned.

Skills

Education design & delivery

Program management

Clinical education

English communication

Education

Bachelor's or higher in life science or business with healthcare experience

DDS or equivalent desirable

Job description

Description

Join a team that is changing millions of lives
Transforming smiles, changing lives.

Department: Clinical
Location: APAC-Malaysia
Description
Join a team that is changing millions of lives
Transforming smiles, changing lives.
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
Role Summary
This position is ideal for mid-level professionals to join the Asia Pacific Clinical Education team as a Clinical Education Associate Manager, APAC. Partnering closely with regional and local teams, key opinion leaders (KOLs), speakers, and cross-functional stakeholders, you’ll serve as regional clinical education expert to deliver and continuously improve impactful clinical education initiatives aligned with business objectives. This role is vital in leading the planning and execution of clinical education initiatives, managing the development of educational assets, tools and digital platform, generating and analysing education effectiveness in driving clinical excellence, product adoption and measurable business outcomes.
Key Responsibilities
In this role, you will:

• Develop and implement education strategies to acquire, onboard and grow potential customers by building clinical competencies and confidence to drive product adoption
• Design, structure and deliver education initiatives aligned with customer journeys and business strategies
• Partner with commercial team to support product launches through education, including development of key strategic programs, education events, assets, tools and materials
• Leverage technology and innovative approaches to continuously enhance the effectiveness, scalability and impact of clinical education across APAC
• Design and provide internal trainings to elevate organization capabilities, deepen clinical expertise and strengthen product knowledge
• Manage the execution of other projects as assigned

Skills, Knowledge & Expertise

• Education: A bachelor's or higher degree in life science, or business with healthcare experience. Dentistry (DDS or equivalent) is highly desirable.
• Experience: At least 6+ years of professional experience, including a minimum of 4 years in structuring education programs/courses and delivering training, managing speakers and project management. Having experience working in the dentistry is an advantage.
• Proven capabilities and experience in planning and executing clinical education within healthcare environments.
• Sound business acumen and a strategic mindset, with the ability to align clinical education initiatives with business objectives and execute them effectively to achieve measurable outcomes.
• Strong implementation and execution skills with exceptional attention to detail, and the ability to effectively prioritize, organize, manage, and coordinate multiple projects simultaneously.
• Effective communication and collaboration in a matrix, multicultural environments.
• A fast learner, adaptable and comfortable working in a fast-paced environment.
• Fluent in English. Additional Asian languages are a plus.
• Willing to occasional travel as required to support business needs.

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Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.