Assistant Store Manager @Stuff'd Jaya One

SEGAR WRAPS SDN BHD; Petaling Jaya; On-site; MYR 42,000 - 71,000; Full time

Job summary

Stuff'd Jaya One is seeking an experienced Assistant Store Manager to oversee daily restaurant operations and uphold high standards of service and quality. You will lead staff, train teams, and ensure a superb dining experience for all guests.

Role requires strong leadership, organizational skills, and a commitment to food safety, customer satisfaction, and efficient shift scheduling in a Malaysian setting.

Qualifications

• Diploma or degree in hospitality or business management.
• Experience in the restaurant industry, especially in management.
• Knowledge of restaurant software.
• Malaysian citizenship only.

Responsibilities

• Oversee daily restaurant operations and maintain high service standards.
• Lead, delegate, and train staff to ensure smooth service.
• Monitor food safety, safety guidelines, and compliance with local laws.
• Prepare shift schedules and manage staff rosters.
• Handle cash, reconcile receipts, and assist in financial reporting.
• Monitor inventory and maintain knowledge of restaurant facilities.

Skills

Leadership

Customer service

Communication

Staff training

Education

Diploma in Hospitality Management

Bachelor's degree in Business Management

Tools

Restaurant Software

Job description

Assistant Store Manager @Stuff'd Jaya One

JOB SUMMARY: We are seeking a dedicated and experienced Assistant Store Manager to oversee the daily operations of our restaurant. The Assistant Store Manager will play a key role in maintaining the highest standards of service, quality, and customer satisfaction. This position requires strong leadership, organizational skills, and a commitment to delivering a superb dining experience.

A Assistant Store Manager is responsible for the smooth running of a restaurant, including: -

Leadership: Leading and inspiring staff, delegating effectively, and managing conflicts.

Customer service: Maintaining a welcoming atmosphere and training staff to do the same.

Monitoring safety: Overseeing food safety and theft prevention, and monitoring local laws and creating guidelines for staff and customers.

Communication: Having strong communication and interpersonal skills.

Ensuring customer satisfaction: Actively seeking feedback from staff and guests.

Preparing shift schedules: Creating and managing staff schedules to balance the needs of the restaurant with staff availability.

Training in food safety: Ensuring food safety procedures are followed and maintaining safe working conditions.

Financial management: Overseeing cash handling procedures, reconciling receipts, and preparing financial reports.

Other responsibilities include monitoring inventory and maintaining knowledge of restaurant equipment and facility maintenance.

Job requirement:

Education: A diploma / bachelor's degree in hospitality management or business management or equivalent.

Experience: Experience in the restaurant industry, especially as a manager.

Industry knowledge: Knowledge of the restaurant industry and connections within it.

Software skills: A comfortable understanding of restaurant software.

*** This is application for MALAYSIAN citizenship only ***