Assistant Store Manager (Sri Serdang)

eco-shop Malaysia; Serdang; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Monthly performance incentive

Health and wellness benefits

On-going Training & Development

Career advancement opportunities

Performance Bonus

Job summary

Jora Malaysia is seeking a capable store leadership professional to manage day-to-day operations as PIC. You will lead a store team, ensure stock integrity, schedule staff, and monitor KPIs to drive sales and customer service.

The ideal candidate has 2+ years in retail, strong management skills, and proficiency in English and Bahasa Malaysia. This full-time role emphasizes inventory, cash handling, and store maintenance in a dynamic environment.

Qualifications

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in both English and Bahasa Malaysia.
• Skilled in staff management, as this position involves managing the store team.
• Familiar with operational processes, such as work scheduling and inventory management.
• Experience as a Person-In-Charge (PIC) in previous employment is an advantage.
• Strong management skills.
• Possess more than 2 years of experience in the retail or similar industry.

Responsibilities

• Stock Receiving: Update GTN, record stock adjustments, verify transfers using notes; follow FIFO storage; report issues to manager.
• Staff Management: Oversee staff scheduling, monitor KPIs, sales targets, customer service; manage recruitment reporting; lead ~10 employees.
• Store Operations: Execute daily tasks with apps, arrange items, manage deliveries, handle damaged goods; complete stock requests and portal feedback forms.
• Store Maintenance: Oversee cleanliness, fire extinguisher management and daily upkeep.
• Cash Management: Oversee cash deposits, manage BJH reports with manager; review cashier logs and utility bills.

Skills

Staff management

Operational processes

Inventory management

English language

Bahasa Malaysia

Education

SPM/Diploma/Degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Possess more than 2 years of experience in the retail or similar industry.

Requirement

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in both English and Bahasa Malaysia.
• Skilled in staff management, as this position involves managing the store team.
• Familiar with operational processes, such as work scheduling and inventory management.
• Experience as a Person-In-Charge (PIC) in previous employment is an advantage.
• Strong management skills.
• Possess more than 2 years of experience in the retail or similar industry.

Responsibility

(A) STOCK RECEIVING MANAGEMENT

• Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.
• Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

(B) STAFF MANAGEMENT

• Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.
• Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.
• Able to leads 10 employees.

(C) STORE OPERATIONS MANAGEMENT

• Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.
• Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

• Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

• Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.
• Manage utility bills and perform daily reviews of the cashier's logbook for transaction accuracy.

Benefits

• Opportunities for career advancement
• Monthly performance incentive
• On-going Training & Development
• Health and wellness benefits
• Performance Bonus