Assistant Store Manager / Retail Supervisor (Aman Central)

Luxury Careers Pte. Ltd.; Alor Setar; Vor Ort; MYR 40.000 - 60.000; Vollzeit

Zusammenfassung

Luxury Careers Pte. Ltd. is hiring an Assistant Store Manager / Retail Supervisor for Aman Central to lead daily retail operations and coach a dynamic sales team in a fast-paced environment.

You will drive sales, monitor KPIs, ensure excellent customer service, and maintain visual merchandising standards while managing stock, scheduling, and staff development in line with company SOPs.

Qualifikationen

• Minimum 1–2 years of retail experience, preferably in a supervisory or managerial role.
• Proven ability to lead a team and drive sales performance.
• Strong leadership, communication, and interpersonal skills.
• Results-driven, proactive, and customer-focused mindset.
• Able to work retail hours, including weekends and public holidays.
• Professional appearance and well-groomed.

Aufgaben

• Lead and motivate the sales team to achieve daily and monthly sales targets.
• Drive store performance by monitoring KPIs such as conversion rate, UPT, and ATV.
• Provide exceptional customer service and ensure a positive shopping experience at all times.
• Support the Store Manager in daily operations and overall store management.
• Coach and guide team members on product knowledge, selling techniques, and customer engagement.
• Ensure visual merchandising standards and store presentation are consistently maintained.
• Oversee stock management, replenishment, and inventory accuracy.
• Handle customer feedback, resolve complaints professionally, and manage escalations.
• Ensure team compliance with SOPs, grooming standards, and company policies.
• Assist in staff scheduling, training, and performance monitoring.

Kenntnisse

Leadership

Sales skills

Customer service

Communication

Team motivation

Jobbeschreibung

Assistant Store Manager / Retail Supervisor (Aman Central)

Become part of a global footwear and lifestyle brand recognized for its comfortable, versatile, and innovative products.

Key Responsibilities:

Lead and motivate the sales team to achieve daily and monthly sales targets.

Drive store performance by monitoring KPIs such as conversion rate, UPT, and ATV.

Provide exceptional customer service and ensure a positive shopping experience at all times.

Support the Store Manager in daily operations and overall store management.

Coach and guide team members on product knowledge, selling techniques, and customer engagement.

Ensure visual merchandising standards and store presentation are consistently maintained.

Oversee stock management, replenishment, and inventory accuracy.

Handle customer feedback, resolve complaints professionally, and manage escalations.

Ensure team compliance with SOPs, grooming standards, and company policies.

Assist in staff scheduling, training, and performance monitoring.

Key Requirements:

Minimum 1–2 years of retail experience, preferably in a supervisory or managerial role.

Proven ability to lead a team and drive sales performance.

Strong leadership, communication, and interpersonal skills.

Results-driven, proactive, and customer-focused mindset.

Able to work retail hours, including weekends and public holidays.

Professional appearance and well-groomed.

EA Personnel: R25129408
EA Licence: 22C1376