Assistant Store Manager (Kuala Lumpur)

Luxury Careers Pte. Ltd.; Kuala Lumpur; On-site; MYR 47,000 - 69,000; Full time

Job summary

Luxury Careers Pte. Ltd. is seeking an Assistant Store Manager to deliver exceptional customer experiences and support the overall success of the store.

You will lead and motivate the team to provide outstanding service, drive sales, and manage day-to-day operations with a focus on cash handling, merchandising and store presentation. You will coach and develop staff, oversee opening/closing procedures, and stay up to date on promotions and new launches to sustain a business-ready environment and

Qualifications

• Minimum 2–3 years of retail supervisory or store leadership experience.
• Must be at least 18 years old.
• Flexible to work evenings, weekends, public holidays and extended hours when required.
• Demonstrated ability to lead, coach and develop a team to achieve sales and operational targets.

Responsibilities

• Lead and motivate a store team to deliver exceptional customer experiences.
• Oversee opening and closing procedures, cash handling, store presentation and maintaining a business-ready environment.
• Support daily store operations including cash handling, POS transactions, stock replenishment and merchandising.
• Coordinate tasks with the Store Manager to ensure priorities are completed efficiently.
• Stay informed on products, promotions and new launches to engage customers and drive sales.

Job description

As an Assistant Store Manager, you'll play a key role in delivering exceptional customer experiences while supporting the overall success of the store. You'll lead and motivate the team to provide outstanding service, drive sales, and ensure smooth day-to-day operations. This includes overseeing opening and closing procedures, cash handling, store presentation, and maintaining a business-ready environment every day.

Job Responsibilities

Foster a positive and collaborative team culture by leading by example and providing ongoing coaching and feedback.

Support daily store operations, including customer service, POS transactions, stock replenishment, merchandising, pricing updates, loyalty programme promotion, and store presentation.

Partner with the Store Manager to coordinate daily operations, delegate tasks, and ensure priorities are completed efficiently.

Stay up to date on products, promotions, and new launches to deliver an engaging customer experience.

Drive sales performance while ensuring compliance with company policies, inventory control, and loss prevention procedures.

What You'll Bring

Must be at least 18 years of age.

2–3 years of retail experience, preferably with supervisory or store leadership experience.

Flexible to work shifts, including evenings, weekends, public holidays, and extended hours when required.

A passion for retail and the ability to thrive in a fast-paced, customer-focused environment.

Proven ability to lead, motivate, and develop teams while achieving sales and operational targets.