Assistant Store Manager — F&B Outlet, Growth & Perks

CHAGEE (M) SDN. BHD. (Retail); Puchong; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Free CHAGEE Drinks

EPF SOCSO

Job summary

CHAGEE (M) SDN. BHD. (Retail) seeks an Assistant Store Manager for its IOI Mall Puchong/Bandar Puteri outlets. You will oversee beverage preparation, quality control, sales forecasting, and staff scheduling to ensure excellent service and profitability.

The role requires SPM certification and F&B outlet experience. You will lead a team, manage inventories, handle payments, and drive guest satisfaction while maintaining store standards.

Qualifications

• Candidate must possess at least SPM certification.
• Have prior working experience responsible on F&B outlet.
• Able to work as a team to achieve outlet target and ensure smooth outlet process.
• Self-discipline and self-driven to keep up-to-date knowledge and skillset to fulfil task on outlet operations.
• Possess own transportation and willing to travel.
• On-job Training & Development Provided
• Career Advancement based on candidate on-job performance
• Free CHAGEE Drinks
• EPF SOCSO

Responsibilities

• Manage and to brew the beverage based out in-house recipe.
• Conduct Quality Control test and ensure beverages are prepared as per recipe provided and taste as usual.
• Forecast and set sales target with actions in place to meet sales target set.
• Plan and manage outlets staff force, prepare weekly work schedule and ensure sufficient staff in place to meet operational requirements.
• Sourcing, hiring, and training of new outlets staff to meet outlet’s staffing requirement.
• Manage outlets inventory, ensure sufficient inventory in place to meet daily sales made.
• Manage all receipts of outlets, includes cash, card payment and e-wallet payment.
• Manage and monitor outlets costing, including raw material costing, staff costing, and other utilities cost and expenses, ensure outlet meet profitability target set.
• Ensure outlet operation guide is adhere to by outlet and staff at all time.
• Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
• Monitor and maintain outlet outlook & cleanliness and equipment, arrange for necessary maintenance if needed.
• Required to participate in operational process, including preparation of beverages, handle casher position and any other relevant task of outlets.

Skills

Teamwork

Self-discipline

Customer service

Education

SPM certification

Job description

CHAGEE (M) SDN. BHD. (Retail) seeks an Assistant Store Manager for its IOI Mall Puchong/Bandar Puteri outlets. You will oversee beverage preparation, quality control, sales forecasting, and staff scheduling to ensure excellent service and profitability.

The role requires SPM certification and F&B outlet experience. You will lead a team, manage inventories, handle payments, and drive guest satisfaction while maintaining store standards.