Assistant Store Manager (IOI Mall Puchong)

CHAGEE (M) SDN. BHD. (Retail); Puchong; On-site; MYR 39,000 - 56,000; Full time

Benefits offered by this job

Free CHAGEE Drinks

EPF SOCSO

Job summary

CHAGEE (M) SDN. BHD. (Retail) seeks an Assistant Store Manager for its IOI Mall Puchong outlet. You will oversee daily operations, beverage preparation per in-house recipes, quality control, and staff management to meet sales targets.

The role requires F&B outlet experience, teamwork, self-discipline, and reliable transportation. On-the-job training, development, and competitive allowances are provided.

Qualifications

• Candidate must possess at least SPM certification.
• Have prior working experience responsible on F&B outlet.
• Able to work as a team to achieve outlet target and ensure smooth outlet process.
• Self-discipline and self-driven to keep up-to-date knowledge and skillset to fulfil task on outlet operations.
• Possess own transportation and willing to travel.
• Basic plus fixed allowance & incentives provided
• On-job Training & Development Provided
• Career Advancement based on candidate on-job performance
• Free CHAGEE Drinks
• EPF SOCSO

Responsibilities

• Manage and to brew the beverage based out in-house recipe.
• Conduct Quality Control test and ensure beverages are prepared as per recipe provided and taste as usual.
• Forecast and set sales target with actions in place to meet sales target set.
• Plan and manage outlets staff force, prepare weekly work schedule and ensure sufficient staff in place to meet operational requirements.
• Sourcing, hiring, and training of new outlets staff to meet outlet’s staffing requirement.
• Manage outlets inventory, ensure sufficient inventory in place to meet daily sales made.
• Manage all receipts of outlets, includes cash, card payment and e-wallet payment.
• Manage and monitor outlets costing, including raw material costing, staff costing, and other utilities cost and expenses, ensure outlet meet profitability target set.
• Ensure outlet operation guide is adhere to by outlet and staff at all time.
• Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
• Monitor and maintain outlet outlook & cleanliness and equipment, arrange for necessary maintenance if needed.
• Required to participate in operational process, including preparation of beverages, handle casher position and any other relevant task of outlets.

Skills

Teamwork

Customer service

Self-motivation

Education

SPM certification

Job description

Assistant Store Manager (IOI Mall Puchong)

We are looking for Assistant Store Manager for our outlet at IOI Mall Puchong. At CHAGEE, we believe that all outlet staff is the bloodline of the company as they are the front-liner who bring the up most services and product to satisfy the needs of all CHAGEE's customers. Candidate is expected to understand and fulfill task relevant to operate a food & beverage outlet.

Expected to work at highest standard at all time to ensure outlets product and service quality.

Manage and to brew the beverage based out in-house recipe.

Conduct Quality Control test and ensure beverages are prepared as per recipe provided and taste as usual.

Forecast and set sales target with actions in place to meet sales target set.

Plan and manage outlets staff force, prepare weekly work schedule and ensure sufficient staff in place to meet operational requirements.

Sourcing, hiring, and training of new outlets staff to meet outlet’s staffing requirement.

Manage outlets inventory, ensure sufficient inventory in place to meet daily sales made.

Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.

Manage and monitor outlets costing, including raw material costing, staff costing, and other utilities cost and expenses, ensure outlet meet profitability target set.

Ensure outlet operation guide is adhere to by outlet and staff at all time.

Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.

Monitor and maintain outlet outlook & cleanliness and equipment, arrange for necessary maintenance if needed.

Required to participate in operational process, including preparation of beverages, handle casher position and any other relevant task of outlets.

Requirements:

Candidate must possess at least SPM certification.

Have prior working experience responsible on F&B outlet.

Able to work as a team to achieve outlet target and ensure smooth outlet process.

Self-discipline and self-driven to keep up-to-date knowledge and skillset to fulfil task on outlet operations.

Possess own transportation and willing to travel.

Basic plus fixed allowance & incentives provided

On-job Training & Development Provided

Career Advancement based on candidate on-job performance

Free CHAGEE Drinks

EPF SOCSO

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an assistant store manager?
• Which of the following types of qualifications do you have?
• Do you possess or have access to your own transportation?
• How far are you willing to travel for work?