Assistant Sales Manager/ Sales Manager

5G-Starlink Pte.; Malacca City; On-site; MYR 67,000 - 112,000; Full time

Job summary

Shangri-La Hotels in Malaysia is seeking an Assistant Sales Manager/Sales Manager to implement the sales action plan, manage corporate accounts and secure opportunities across key markets. You will conduct daily sales calls, arrange familiarization visits, and participate in pre/post-conference meetings coordinated by the events team.

The role emphasizes aggressive lead generation, strong negotiations, and close collaboration with hotel departments to maximize profitability and guest

Qualifications

• Bachelor’s degree or diploma in Tourism/Hospitality/Hotel Management.
• Good command in writing & speaking English; additional languages a plus.
• Timely and efficient performance of duties and responsibilities.
• Maintains high standards of professionalism and attitude toward guests, clients, and employees.
• Develop and maintain close working relationships with all hotel departments.

Responsibilities

• Implement sales action plan to target markets and manage accounts to maximize opportunities.
• Conduct daily sales calls and arrange familiarization/site inspections for corporate clients.
• Attend pre- and post-conference meetings as required by events department.
• Promote and forward sales leads for other Shangri-La hotels.
• Source new business opportunities within industries through daily sales visits to volume corporate accounts.
• Follow up on leads and advise Director of Sales on progress.

Skills

Sales negotiations

Account management

Business development

Client relationship management

MS Office

Education

Bachelor's in Tourism/ Hospitality

Diploma in Hotel Management

Tools

MS Office

Job description

About the job Assistant Sales Manager/ Sales Manager

• Implement sales action plan to selected market areas as outlined in the marketing plan and effective account management to optimize business opportunities and provides updates to Director of Sales.
• Conduct daily sales calls and arrange familiarization/site inspection to hotels by corporate clients.
• Attends all pre-conference and post-conference meetings, as required, arranged by the events department.
• Promote and forward sales leads for other Shangri-La hotels.
• Aggressively source new business opportunity within industries through the assigned daily sales visit to volume corporate account by conducting minimum sales calls a week.
• Closely follows up with business leads, assigned project or duties and advise Director of Sales the job progress.
• Demonstrate strong negotiations skill to maximize the hotel profit in all revenue producing areas.

Requirements

• Bachelor Degree or Diploma in Tourism/ Hospitality/ Hotel Management.
• Good command in writing & speaking English. Able to speak other languages will be an added advantage.
• Performs all duties and responsibilities in a timely and efficient manner.
• Maintains the highest standards of professionalism and attitude towards all hotel guests, clients, and employees.
• Develop and maintain close working relationship with all departments throughout the hotel.
• Inform concerned departments important VIP/group arrival well in advance.
• Good knowledge of computer (office) software and operates office equipment skillfully.