Retail Growth Lead – Electronics | Sales & Training

PRISM+; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Annual outpatient benefit

Birthday leave

Performance bonus

Annual increment

Job summary

PRISM+ Malaysia is seeking a passionate Retail Assistant Store Manager to accelerate growth in our retail segment. You will oversee sales channels, coach staff, and ensure excellent customer service while reporting to the Retail Store Manager.

This role requires at least 3 years of retail management, strong data skills, and fluency in English/Chinese/Malay, with a focus on stock, merchandising, and target achievement.

Qualifications

• 3+ years of managerial experience in retail.
• Proficient in Excel and PowerPoint.
• Experience with mall landlord relations is preferred.
• Data-driven with ability to forecast stock and trends.
• Strong communication skills in English, Chinese and Malay.

Responsibilities

• Manage daily cash register sales, counts, and reconciliations.
• Greet customers and provide high-quality service; recommend products.
• Handle opening and closing procedures in line with store policies.
• Ensure stock availability and replenish merchandise as needed.
• Lead and motivate the retail team to maintain merchandising and store standards.
• Recruit, train, and onboard new staff; create and manage store schedules.
• Set and monitor sales targets; drive improvements and report performance.

Job description

PRISM+ Malaysia is seeking a passionate Retail Assistant Store Manager to accelerate growth in our retail segment. You will oversee sales channels, coach staff, and ensure excellent customer service while reporting to the Retail Store Manager.

This role requires at least 3 years of retail management, strong data skills, and fluency in English/Chinese/Malay, with a focus on stock, merchandising, and target achievement.