Assistant Retail Store Manager (IOI City Mall Putrajaya)

Prism+; Putrajaya; On-site; MYR 48,000 - 64,000; Full time

Benefits offered by this job

Annual outpatient benefit (Includes d 

Birthday leave

Job summary

Prism+ Malaysia seeks an Assistant Retail Store Manager to lead operations at IOI City Mall Putrajaya. Drive sales, manage daily store activities, and mentor the retail team to deliver exceptional customer service and maintain store standards.

The role requires 3+ years of managerial retail experience, strong Excel/PowerPoint skills, and a data-driven approach to stock forecasting and performance. You will report to the Retail Store Manager and collaborate with mall management.

Qualifications

• Minimum of 3 years of managerial experience in the retail industry.
• Proficient in Excel and PowerPoint.
• Data-driven with stock forecasting analysis.
• Strong communication and people skills.
• Experience in mall landlord relations.

Responsibilities

• Manage, count, verify, and reconcile daily cash register sales.
• Greet customers in a courteous and professional manner, provide quality customer service; recommend products.
• Perform opening and closing procedures according to store policies.
• Process and replenish merchandise and ensure stock availability.
• Co-Lead retail team to maintain visual merchandising and cleanliness standards.
• Create a positive work environment and motivate the team.
• Recruit and hire new store employees.
• Train and onboard new employees.
• Create and manage store schedules.
• Set, monitor and achieve/exceed retail sales targets.
• Provide timely sales reports and analysis, flag risks regarding shortfalls.
• Plan and implement incentives to boost sales with management.

Skills

Retail leadership

Cash handling

Excel

PowerPoint

Data analysis

Communication

People management

Team leadership

Mall landlord relations

Tools

Excel

PowerPoint

Job description

We are seeking a passionate Assistant Retail Store Manager who will be starting in this retail division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.
This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at IOI City Mall Putrajaya. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures
• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave