Assistant Retail Store Manager (Sunway Pyramid)

Prism+; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Annual outpatient benefit (dental &amp

Birthday leave

Job summary

PRISM+ Malaysia is seeking an Assistant Retail Store Manager for Sunway Pyramid Mall to drive sales and optimize in-store operations. The role reports to the Retail Store Manager and requires leadership across a busy electronics retail team.

The ideal candidate has 3+ years in retail management, strong multilingual communication, and proficiency in Excel/PowerPoint. You will guide customer service, inventory forecasting, and staff development in a fast-paced environment.

Qualifications

• 3+ years of managerial experience in retail
• Strong communication across English, Chinese, and Malay
• Data-driven with ability to analyze stock forecasts
• Proficient in store processes and systems (Excel/PowerPoint) and mall relations

Responsibilities

• Oversee daily store operations and cash handling
• Lead and train the retail team; manage scheduling
• Drive sales targets and provide regular sales reporting
• Maintain visual merchandising and customer service standards

Skills

Communication

People skills

Data analysis

Excel/PowerPoint

Mall/retail relations

Tools

Excel

PowerPoint

Job description

We are seeking a passionate Assistant Retail Store Manager who will be starting in this retail division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Sunway Pyramid Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Assistant Retail Sales Manager but are not limited to:

Daily store operations

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures
• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Minimum of 3 years of managerial experience in the retail industry

• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave