ASSISTANT QA MANAGER

Private Advertiser; Johor Bahru; On-site; MYR 90,000 - 150,000; Full time

Job summary

Private Advertiser is seeking a seasoned QA Manager to establish, monitor, and improve Quality Assurance systems in a manufacturing environment. You will lead the QA team, drive a quality-first culture, and support continuous improvement across functions.

The role requires a Diploma or Degree in Engineering or Quality Management, 5+ years in QA, and strong knowledge of QMS, ISO9001/14001/13485, with experience in audits, CAPA, supplier quality, and cross-functional collaboration.

Qualifications

• Diploma or Degree in Engineering or Quality Management.
• Minimum 5 years of experience in quality assurance, preferably in manufacturing.
• Strong knowledge of QMS, ISO9001, ISO14001 and ISO13485.
• Experience with audits, CAPA and supplier quality management.
• Good leadership and team management skills.
• Strong problem solving and analytical ability.
• Good communication skills with cross-functional teams and customers.

Responsibilities

• Establish, monitor, and improve Quality Assurance systems and processes.
• Maintain and update the Quality Management System (ISO 9001, ISO14001, ISO13485 or customer requirements).
• Ensure all quality procedures, SOPs and work instructions are up to date and followed.
• Support internal and external audits.
• Monitor product and process quality across incoming, in-process and outgoing stages.
• Review quality data and key indicators (defects, rework, complaints).
• Investigate non-conformities and customer complaints; implement CAPA.
• Monitor quality of incoming materials and collaborate with suppliers on quality issues.
• Conduct supplier evaluations/audits and follow up on improvement actions.
• Identify areas for process improvement to reduce defects, scrap and rework.
• Lead and guide the QA team in daily activities.

Skills

QMS & ISO Standards

Quality Leadership

Auditing

CAPA

Problem Solving

Education

Diploma or Degree in Engineering/Quality Management

Tools

Audits

CAPA

Supplier Quality

Job description

Responsible for establishing, monitoring, and improving the company's Quality Assurance systems and processes to ensure products and operations consistently meet customer, regulatory and internal company standards. The role leads the QA team, drives a quality-first culture and supports continuous improvement across functions.

Key responsibilities

Maintain and update the company's Quality Management System (ISO 9001, ISO14001, ISO13485 or customer requirements)

Ensure all quality procedures, SOPs and work instructions are up to date and followed

Support internal and external audits

Monitor product and process quality throughout incoming, in-process and outgoing stages

Review quality data and key indicators (e.g., defects, rework, complaints)

Investigate non-conformities and customer complaints; implement corrective and preventive actions (CAPA)

Monitor the quality of incoming materials and work closely with suppliers on quality issues

Conduct supplier evaluations/audits and follow up on improvement actions

Identify areas for process improvement to reduce defects, scrap and rework

Lead and guide the QA team in daily activities

About you

Diploma or Degree in Engineering, Quality Management, or related field

Minimum 5 years' experience in quality assurance, preferably in manufacturing

Strong knowledge of QMS, ISO9001, ISO14001, ISO13485 and other quality tools

Experience with audits, CAPA and supply quality management

Good leadership and team management skills

Strong problem-solving and analytical ability

Good communication skills with cross-functional teams and customers

Ability to work under pressure and handle urgent quality issues

Knowledge of basic improvement tools (e.g. 5 Why, 8D, control plans, 7 QC tools)