Assistant Project Manager

System Protocol Information; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF, SOCSO and PCB Contributions

Annual Bonus based on company and EMP|

Training provided where required

Allowances provided where relevant

Job summary

System Protocol Information in Malaysia is seeking a Junior Project Manager to lead small IT projects and support Senior Project Managers in delivering client IT infrastructure, software, and applications. You will manage day-to-day project activities, coordinate teams, and ensure SLAs are met.

The role requires a Diploma or Bachelor's in IT/CS, at least 3 years in PM or IT coordination, strong communication and risk management, and the ability to work with clients and stakeholders in Klang

Qualifications

• Diploma or Bachelor's Degree in Information Science, Computer Science, Information Technology, or a related field.
• Minimum 3 years of experience in Project Management, IT Project Coordination, or a Lead role within Software or Application Development.
• Good understanding of project management methodologies, IT service delivery, and organizational processes.
• Able to manage projects independently with guidance from Senior Project Managers.
• Able to collaborate effectively with project managers, technical teams, clients, and other stakeholders.
• Strong coordination and resource management skills.
• Good communication and negotiation skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Fresh graduates are not preferred for this position.

Responsibilities

• Lead a small project team or support Senior Project Managers in planning, executing, monitoring, and completing IT projects.
• Assist in developing project plans, timelines, schedules, and budgets.
• Track project progress and ensure project activities are completed according to schedule.
• Coordinate project team members, resources, clients, and relevant stakeholders.
• Prepare project status reports, documentation, and progress updates.
• Identify, monitor, and manage project risks and issues.
• Support the resolution of project-related challenges and operational issues.
• Manage day-to-day service operations for client maintenance contracts when required.
• Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded.
• Act as an escalation point for client service issues and coordinate root-cause analysis and effective resolution.

Skills

Project Management

IT Project Coordination

IT Service Delivery Management

Software / Application Development

Project Planning & Scheduling

Stakeholder Management

Resource Coordination

Risk & Issue Management

Communication & Negotiation

Analytical & Problem-Solving

Education

Diploma or Bachelor's Degree in Information Science, Computer Science, Information Technology, or related field

Job description

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Diploma or Bachelor's Degree in Information Science, Computer Science, Information Technology, or a related field.

Minimum 3 years of experience in Project Management, IT Project Coordination, or a Lead role within Software or Application Development.

Good understanding of project management methodologies, IT service delivery, and organizational processes.

Able to manage projects independently with guidance from Senior Project Managers.

Able to collaborate effectively with project managers, technical teams, clients, and other stakeholders.

Strong coordination and resource management skills.

Good communication and negotiation skills.

Strong analytical, problem-solving, and decision-making abilities.

Fresh graduates are not preferred for this position.

Job Description

We are looking for a Junior Project Manager to lead small-scale IT projects or support Senior Project Managers in the implementation and maintenance of clients' IT infrastructure, software, and applications.

The role may also involve managing day-to-day service operations for IT maintenance contracts and ensuring that client requirements, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) are consistently achieved.

Required Skills

• Project Management
• IT Project Coordination
• IT Service Delivery Management
• Software / Application Development Understanding
• Project Planning and Scheduling
• Stakeholder Management
• Resource Coordination
• Risk and Issue Management
• Communication and Negotiation
• Analytical and Problem-Solving Skills

Required Languages

• Tamil

Requirement

• Diploma or Bachelor's Degree in Information Science, Computer Science, Information Technology, or a related field.
• Minimum 3 years of experience in Project Management, IT Project Coordination, or a Lead role within Software or Application Development.
• Good understanding of project management methodologies, IT service delivery, and organizational processes.
• Able to manage projects independently with guidance from Senior Project Managers.
• Able to collaborate effectively with project managers, technical teams, clients, and other stakeholders.
• Strong coordination and resource management skills.
• Good communication and negotiation skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Fresh graduates are not preferred for this position.
• Location : Klang Valley

Job Description

We are looking for a Junior Project Manager to lead small-scale IT projects or support Senior Project Managers in the implementation and maintenance of clients' IT infrastructure, software, and applications.

The role may also involve managing day-to-day service operations for IT maintenance contracts and ensuring that client requirements, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) are consistently achieved.

Required Skills

• Project Management
• IT Project Coordination
• IT Service Delivery Management
• Software / Application Development Understanding
• Project Planning and Scheduling
• Stakeholder Management
• Resource Coordination
• Risk and Issue Management
• Communication and Negotiation
• Analytical and Problem-Solving Skills

Required Languages

• English
• Bahasa Malaysia
• Mandarin
• Tamil

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF, SOCSO and PCB Contributions
• Annual Bonus based on company and employee performance
• Training provided where required
• Allowances provided where relevant

Responsibility

• Lead a small project team or support Senior Project Managers in planning, executing, monitoring, and completing IT projects.
• Assist in developing project plans, timelines, schedules, and budgets.
• Track project progress and ensure project activities are completed according to schedule.
• Coordinate project team members, resources, clients, and relevant stakeholders.
• Prepare project status reports, documentation, and progress updates.
• Identify, monitor, and manage project risks and issues.
• Support the resolution of project-related challenges and operational issues.
• Manage day-to-day service operations for client maintenance contracts when required.
• Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded.
• Act as an escalation point for client service issues and coordinate root-cause analysis and effective resolution.

Benefits

• Annual Leave
• Medical and Hospitalization Leave
• EPF/SOCSO/PCB
• Training Provided
• Allowance Provided

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