Assistant Operation Manager/Operation Manager - Klang Valley

Farm To Fork Sdn Bhd (Pop Meals); Selangor; On-site; MYR 96,000 - 180,000; Full time

Job summary

Pop Meals, part of Farm To Fork Sdn Bhd (Pop Meals), invites an Assistant Operations Manager to support the General Manager of Outlet Operations in strategic planning and execution to boost efficiency and overall effectiveness across outlets.

You will lead and coach Outlet Managers, drive KPI attainment, and help expand the territory with prioritized rollout plans. Fluent in BM and English, with strong analytical, planning and LMS experience, are essential.

Qualifications

• 5-7 years of work experience in the F&B industry specifically in Operations.
• Experience in leading a team of managers and outlets in expanding network of outlets.
• Fluent in BM and English.
• Good research, analytical, planning and organizational skills.
• Personal traits: positive, passionate, collaborative, self-starter; able to perform under pressure and be a team player.

Responsibilities

• Assist General Manager of Outlet Operations in strategic planning & execution to improve and achieve the desired level of operational effectiveness and efficiencies.
• Lead and coach Outlet Managers and Business Managers in achieving Outlet Operations KPIs, Objectives and Key Results.
• Develop & train Outlet Managers in all aspect of outlet operations.
• Lead and manage territory’s expansion plan and prioritization.

Skills

Google Workspace

LMS tools

Analytical skills

Planning skills

Team leadership

Job description

Assist General Manager of Outlet Operations in strategic planning & execution to improve and achieve the desired level of operational effectiveness and efficiencies

Lead and coach Outlet Managers and Business Managers in achieving Outlet Operations KPIs, Objectives and Key Results

Develop & train Outlet Managers in all aspect of outlet operations

Lead and manage territory’s expansion plan and prioritization

You are:

5-7 Years of work experience in the F&B industry specifically in Operations.

Experience in leading a team of managers and outlets in expanding network of outlets

Good knowledge of Google Business Suites and business software essentials

Experience with LMS tools and e-learning development

Fluent in BM and English

Good research, analytical, planning and organizational skills

Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team player

That’s why you need to join our team:

Opportunity to impress yourself by getting your absolute best work done and having a massive impact on a fast growing company: we give you the trust, independence and resources to execute fast and make the boldest you decisions in your career

Equity in the next billion dollar food & technology company in Southeast Asia

Work with the smartest and most passionate from over 15 nationalities

Rare opportunity to build a product that everyone around you loves, in one of the most exciting and fastest growing regions in the world

All the perks that come with working in a startup including free lunch and dinner

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Restaurants & Cafes (Full Service) 101-1,000 employees

Pop Meals is one of the fastest-growing food brand startups in Southeast Asia. Our mission is to make quality food accessible for everyone. We use data, automation and technology to redefine the traditional cost structure and to build the future of QSR. Having grown to 65 outlets within just a few years, our ambition is to expand to over 1,000 outlets in the next 5 years.

At the heart of this journey is our incredible team — passionate individuals who believe in creating real impact through food. Together, we’re not just building outlets; we’re building a movement that connects people through better meals, better service, and better experiences.

Pop Meals is one of the fastest-growing food brand startups in Southeast Asia. Our mission is to make quality food accessible for everyone. We use data, automation and technology to redefine the traditional cost structure and to build the future of QSR. Having grown to 65 outlets within just a few years, our ambition is to expand to over 1,000 outlets in the next 5 years.

At the heart of this journey is our incredible team — passionate individuals who believe in creating real impact through food. Together, we’re not just building outlets; we’re building a movement that connects people through better meals, better service, and better experiences.

What can I earn as an Assistant Operations Manager