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WiSoft Solutions Sdn. Bhd. in Penang is seeking an Assistant Marketing Manager (Strategy & Performance) to design and lead our marketing funnel, targeting, and channel positioning. You will translate strategy into structured plans with clear KPIs and timelines.
You will build a scalable CRM, run lead nurturing programs, analyze campaign data, and collaborate with HQ and cross-functional teams to strengthen our brand and market differentiation.
Develop and lead overall marketing strategy including funnel design, audience targeting, and channel positioning
Create and execute structured marketing plans with clear KPIs, timelines, and measurable outcomes
Build and manage a scalable customer database system (CRM setup, segmentation, lead lifecycle)
Design and implement lead generation and nurturing strategies (email automation, retargeting, content funnels)
Monitor and analyze campaign performance (CTR, CPC, conversion rate, CPL, funnel drop-off) and optimize results
Ensure accurate tracking, reporting, and qualification of leads to maintain data integrity
Define and refine Ideal Customer Profile (ICP) to improve targeting effectiveness
Lead and manage the marketing team, ensuring accountability and consistent execution
Establish marketing processes including campaign briefs, reporting frameworks, and performance reviews
Optimize channel strategies with localized marketing and trust-building initiatives
Plan and execute marketing events (seminars, webinars) and improve engagement rates
Collaborate with HQ and cross-functional teams to strengthen brand positioning and differentiation
Bachelor's Degree in Marketing, Business Administration, or related field
3-5 years of experience in digital marketing, performance marketing, or marketing management
Proven ability to build structured marketing strategies with clear funnel logic
Strong data-driven mindset with hands-on campaign analysis experience
Experience with CRM systems, database management, segmentation, and lead nurturing
Strong understanding of lead generation, qualification, and conversion processes
Ability to define ICP and execute audience segmentation strategies
Knowledge of multi-channel marketing, especially in service/distributor businesses
Leadership experience with ability to manage teams and drive accountability
Strong documentation, organization, and process-building skills
Experience in event marketing (planning, promotion, optimization)
Analytical thinker with strong problem-solving abilities