Assistant Manager, Warehouse Fulfillment

AnyMind Group; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

AI tools access

Competitive salary

Annual bonus

Dental benefits

Wellness benefits

Birthday leave

Team events

Job summary

AnyMind Group in Malaysia is seeking an organized Assistant Manager to oversee daily warehouse fulfillment operations. You will own the warehouse floor, drive picking and packing efficiency, and ensure SLA targets are met during peak campaigns, coordinating with OT and part-time staff as needed.

The role requires at least four years in warehouse fulfillment, strong WMS knowledge, and a proactive mindset to resolve issues and maintain accurate live inventory.

Qualifications

• 4+ years in warehouse fulfillment operations.
• Strong understanding of warehouse floor mechanics and workflow optimization.
• Proactive with the ability to manage floor staff and resolve issues.

Responsibilities

• Oversee end-to-end daily warehouse operations and optimize picking, packing, and workflows.
• Schedule and manage workforce, including OT and part-time staff to meet volumes.
• Drive fulfillment execution, monitor SLAs, and oversee the order management lifecycle.
• Own the Warehouse Management System (WMS) and ensure live inventory reconciliation.

Skills

Warehouse operations

WMS navigation

Team scheduling

Problem solving

Tools

WMS software

Job description

We are seeking a highly organized and adaptable Assistant Manager to oversee our daily warehouse fulfillment operations. In this critical role, you will take ownership of the warehouse floor, driving picking and packing efficiency to support a fast-paced e-commerce ecosystem. You will act as a key driver of fulfillment success by managing our Warehouse Management System (WMS) and ensuring all Service Level Agreements (SLAs) are strictly met, especially during high-volume campaign periods.

What You'll Do

• Oversee end-to-end daily warehouse operations, continuously optimizing picking, packing, and general workflows for maximum efficiency.
• Strategically schedule and manage the workforce, including allocating overtime (OT) and coordinating part-time staff to meet fluctuating e-commerce order volumes.
• Drive fulfillment execution, actively monitor strict SLAs, and oversee the complete order management lifecycle to maintain customer satisfaction.
• Act as the primary owner of the Warehouse Management System (WMS) and related application workflows to ensure accurate task delegation and live inventory reconciliation.

Who You Are

• Possess at least 4 years of proven, hands-on experience in warehouse fulfillment operations.
• Demonstrate a deep understanding of warehouse floor mechanics, workflow optimization strategies, and WMS navigation.
• Exhibit a high sense of ownership and commitment, thriving in a fast-paced environment with an eagerness to drive results.
• Demonstrate a proactive mindset and strong problem-solving abilities to independently manage floor staff and resolve fulfillment issues.

Nice To Have

• A strong background in the e-commerce sector, with familiarity handling high-volume campaign fulfillment.
• Experience with specific industry-standard WMS software.

Why You'll Love It

• Advanced AI tools for all positions.
• Competitive salary.
• Performance Bonus (1 time per year).
• Dental benefits.
• Wellness benefits.
• TGIF, monthly birthday, and other fun engagement events.
• Birthday leave.
• Work in a professional and dynamic environment.