Assistant Manager, User Management Officer M/F

CACEIS; Putrajaya; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

World-class training

Job summary

CACEIS Malaysia, based in IOI City Putrajaya, seeks an IT Security professional to manage user access across systems, ensure timely onboarding/offboarding, and support audits while coordinating with IT, compliance and business stakeholders.

The role requires 3–5 years of UAM experience, strong knowledge of Active Directory, PowerShell and SoD controls; collaboration within a global team is essential.

Qualifications

• Bachelor or Master’s degree in Cyber Security, IT, Computer Science or Management.
• 3–5 years of UAM experience.
• Hands-on experience with user lifecycle management and access rights provisioning.
• Experience using ticketing tools such as ServiceNow or JIRA.

Responsibilities

• Manage user accounts, roles and permissions across systems and applications.
• Ensure timely onboarding and offboarding with access provisioning and de-provisioning.
• Develop and update processes, specifications and guidelines for access control.

Skills

User Access Management

PowerShell

Active Directory

SoD framework

Audit experience

Education

BSc/MSc in IT/Cyber Security/CS/Management

Tools

ServiceNow

JIRA

Microsoft Office

Job description

Job Description

What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Region: APAC

Working Hours: 9AM – 6PM Malaysia time

What will you do?

• Manage user accounts, roles and permissions across various systems and applications
• Ensure timely and secure onboarding and offboarding of users, including access provisioning and de-provisioning
• Taking care of the continuous further development of the necessary processes, specifications and guidelines
• Implementing new solutions in coordination with IT, compliance and business stakeholders
• Support internal and external audits by preparing and providing relevant access reports and documentation
• Act as the first and main point of contact for business units, providing guidance on access best practices and tailored solutions
• Coordination with application owners and other business stakeholders to manage resolution to issues within access right
• Providing support and coverage for all regions, as part of the global team for queries/requests regardless of their location during the Malaysia Morning Hours

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization

• Bachelor or Master’s degree in Cyber Security, IT, Computer Science or Management
• Experience in User Access Management (UAM), at least 3-5 years
• Hands-on experience with user lifecycle management and provision of access rights
• Experience using ticketing tools (e.g. ServiceNow, JIRA or similar)
• Proficient in Microsoft Office suite

Minimum experience level 3-5 years Skills needed

• Hands-on experience with user lifecycle management and provision of access rights
• Problem-solving aptitude and good communication skills
• Experience working in a regulated or audit-focused environment
• Fluent in written and oral presentation

IT tools Nice-to-have

• Experience in PowerShell scripting, Active Directory, SoD framework and toxic rights combination is an advantage
• Ability to work independently with minimal supervision.
• Ability to multi-task.
• Highly self‑motivated with strong sense of initiative.

Languages

English

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle‑office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..