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Mahnaz Retail Sdn Bhd is seeking an Assistant Manager to oversee retail leasing, tenancy administration, business licensing and mall coordination for about 30 outlets nationwide. You will manage tenancy compliance, licensing requirements, rental costs and stakeholder relationships to support uninterrupted outlet operations and successful openings.
The role requires solid experience in retail leasing and licensing, strong negotiation and stakeholder management skills, and the ability to maintain
Oversee retail leasing, tenancy administration, business licensing and shopping mall coordination for approximately 30 retail outlets nationwide. This role manages tenancy compliance, licensing requirements, rental costs and stakeholder relationships to support uninterrupted outlet operations, successful outlet openings and effective occupancy cost management.
Key responsibilities
Manage retail leasing, tenancy administration, business licensing and shopping mall coordination matters for approximately 30 outlets nationwide.
Build and maintain strong working relationships with shopping mall management, landlords, property agents, local authorities and relevant government agencies.
Negotiate rental rates, rental reductions, lease renewals, rent-free periods and other favourable tenancy terms to optimise occupancy costs.
Manage tenancy agreements, including new applications, renewals, extensions, amendments, transfers and terminations.
Monitor tenancy expiry dates and initiate renewal negotiations in advance to ensure uninterrupted outlet operations.
Review Letters of Offer, tenancy agreements and related leasing documents before submitting them for Management's approval.
Manage business premise licences, signboard licences and other relevant permits, including applications, renewals, amendments, transfers and cancellations.
Liaise with local authorities, including MBSA, DBKL, MBPJ and other relevant authorities, regarding licensing applications, requirements, inspections and approvals.
Ensure all outlets maintain valid business licences and comply with applicable local authority regulations, licensing conditions and shopping mall requirements.
Monitor tenancy and business licence expiry dates to ensure timely renewals and prevent penalties, non-compliance or disruption to business operations.
Maintain an updated centralised database covering tenancy agreements, rental rates, security deposits, service charges, business licences, permits and renewal deadlines.
Monitor rental expenses, conduct market rental comparisons and identify opportunities for rental cost savings.
Analyse outlet rental-to-sales ratios and recommend rental restructuring, relocation or termination where commercially justified.
Coordinate with shopping mall management on outlet renovations, signage approvals, promotional activities, operational requirements and other tenancy-related matters.
Liaise with the Finance Department regarding rental payments, licensing fees, invoices, security deposits and related expenses.
Coordinate with internal departments to obtain supporting documents for tenancy agreements, business licence applications, renewals and regulatory submissions.
Support new outlet openings, relocations and closures by coordinating leasing negotiations, tenancy documentation, licensing applications and necessary approvals.
Attend local authority offices, shopping mall management meetings, site inspections and other relevant appointments as required.
Resolve tenancy-related disputes, licensing issues, landlord concerns and regulatory matters promptly and professionally.
Prepare regular reports on tenancy status, rental negotiations, licensing compliance, upcoming renewals, occupancy costs and cost-saving achievements for Management's review.
Perform other leasing, tenancy management, business licensing and mall coordination duties as assigned by Management.
What we're looking for
Relevant experience in retail leasing, tenancy administration, property management, business licensing or shopping mall coordination.
Strong understanding of tenancy agreements, lease renewals, licensing applications and local authority requirements.
Demonstrated negotiation and stakeholder management skills, with the ability to work effectively with landlords, mall management, agents, authorities and internal departments.
Strong organisational skills and attention to detail, particularly in monitoring agreements, licences, deadlines, payments and supporting documentation.
Ability to analyse rental costs, rental-to-sales ratios and market rental data to support commercial recommendations.
Strong communication, reporting and problem-solving skills.
Proficiency in Microsoft Office and the ability to maintain accurate centralised records and databases.
Willingness to attend site inspections, authority offices and meetings at various outlet locations as required.
A relevant qualification in property management, business administration, real estate or a related discipline is preferred.