Assistant Manager, Personal Banking & Sales

Alliance Bank; Malaysia; On-site; MYR 28,000 - 44,000; Full time

Job summary

Alliance Bank Malaysia is seeking a results-driven sales and customer service professional to promote personal loan products to new and existing customers, and to actively cross-sell credit life insurance and credit cards. You will participate in planning and supporting sales activities while maintaining strict compliance with bank policies.

Responsibilities include gathering and verifying income documents to support applications, delivering excellent customer service, promptly addressing

Qualifications

• Experience in sales and customer service
• Minimum SPM with Bahasa Malaysia
• Preferably 1 year banking experience

Responsibilities

• Promote Personal Loan products to new and existing customers.
• Cross-sell credit life insurance and credit cards.
• Support sales activities and identify new strategies.
• Collect income documents to support applications.
• Deliver excellent customer service and handle inquiries.
• Escalate unresolved complaints to a supervisor.
• Ensure accurate information on features, pricing, and promotions.

Skills

Sales experience

Customer service

Bahasa Malaysia

Education

SPM with 5 passes incl Bahasa Malaysia

Job description

Alliance Bank Malaysia is seeking a results-driven sales and customer service professional to promote personal loan products to new and existing customers, and to actively cross-sell credit life insurance and credit cards. You will participate in planning and supporting sales activities while maintaining strict compliance with bank policies.

Responsibilities include gathering and verifying income documents to support applications, delivering excellent customer service, promptly addressing