Assistant Manager, Maintenance

Central Plaza I-City Real Estate Sdn. Bhd.; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Central Plaza I-City Real Estate Sdn. Bhd. in Shah Alam seeks an Assistant Manager, Maintenance to support the Senior Manager in running the shopping mall's operations, maintenance, building services and M&E systems.

The role ensures preventive maintenance, compliant service contractors, and adherence to IIF and Sustainability initiatives. You will supervise and optimize building services, M&E performance, and contractor delivery, mentor Engineering and Housekeeping teams, and ensure expenditure

Qualifications

• Bachelor's degree in a relevant field.
• 5–8 years of relevant experience in mall/commercial property or large-scale facility management.
• Experience managing building operations, facilities maintenance and service contractors.
• Solid knowledge of M&E systems including Fire Protection, ACMV, CCTV & Security Systems.
• Familiar with Malaysian regulations: Street, Drainage & Building Act 1974; UBBL 1984; Bomba; OSHA 1994.
• Strong leadership, budgeting and forecasting abilities.
• Excellent communication and stakeholder management skills.

Responsibilities

• Supervise the mall's operations and utilities and provide regular reports to Management.
• Ensure efficient operation and maintenance of building services, M&E systems, Plumbing and common facilities.
• Oversee preventive and corrective maintenance programs to optimize facilities performance.
• Assist in planning and executing small-scale upgrading, renovation, and improvement works for mall and tenant premises.
• Oversee and manage building services operations including Housekeeping, Waste Management, Landscape and pest control.
• Enforce company policies including IIF and Sustainability initiatives.
• Ensure compliance with statutory requirements, local authority regulations, and safety standards.
• Manage service contracts and monitor contractor performance to achieve service levels.
• Monitor OPEX and CAPEX within the department's budget.

Skills

Leadership

Communication

Stakeholder management

Vendor management

Budgeting & forecasting

Team management

Problem solving

Education

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Building Surveying, Estate Management, or Building Science

Job description

The Assistant Manager, Maintenance is responsible for supporting the Senior Manager in managing the shopping mall's operations, maintenance, building services, and M&E systems. The role ensures that all maintenance activities are carried out effectively, preventive maintenance programs are implemented, service contractors perform according to required standards, and all company policies, including Incident & Injury Free (IIF) and Sustainability initiatives, are fully complied with.

Key responsibilities

• Supervise and monitor the overall operations & Utilities of the shopping centre and provide regular reports to Management
• Ensure the efficient operation and maintenance of all building services, M&E systems, Plumbing and common facilities
• Oversee preventive and corrective maintenance programmes to ensure optimal performance of all facilities and equipment
• Assist in the planning and execution of small-scale upgrading, renovation, and improvement works for both the shopping centre and tenant premises
• Oversee and manage building services operations including Housekeeping, Waste Management, Landscape and pest control
• Implement and enforce company policies, including Incident & Injury Free (IIF) and Sustainability initiatives
• Ensure compliance with all applicable statutory requirements, local authority regulations, and safety standards
• Manage service contracts and monitor contractor performance to ensure service levels are achieved
• Monitor operational expenditure (OPEX) and (CAPEX) under the department's responsibility and ensure spending remains within approved budgets
• Lead, coach, and develop the Engineering and Housekeeping teams to enhance performance and operational efficiency

About you

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Building Surveying, Estate Management, or Building Science
• Minimum 5 to 8 years of relevant experience in shopping mall, commercial property, or large-scale facility management
• Experience in managing building operations, facilities maintenance, and service contractors
• Solid knowledge of M&E systems, including Fire Protection Systems, Air-Conditioning & Mechanical Ventilation (ACMV), CCTV & Security Systems, and Building Services Infrastructure
• Familiar with relevant Malaysian regulations and statutory requirements, including Street, Drainage and Building Act 1974, Uniform Building By-Laws (UBBL) 1984 and Bomba, Occupational Safety and Health Act (OSHA) 1994
• Strong leadership and team management skills
• Good financial management, budgeting, and forecasting capabilities
• Strong problem-solving and decision-making abilities
• Excellent communication, stakeholder management, and relationship-building skills
• Able to work independently and effectively within a lean team environment