Assistant Manager, Maintenance

Central Plaza I-City Real Estate; Selangor; On-site; MYR 90,000 - 130,000; Full time

Job summary

Central Plaza I-City Real Estate is seeking an Assistant Manager, Maintenance to support the Senior Manager in operating a large shopping mall. You will oversee M&E systems, building services, and preventive maintenance programs, ensuring policy compliance and contractor performance.

Candidates should have a relevant engineering degree and 5–8 years' experience in large-scale facilities. Strong leadership, budgeting, and stakeholder management skills are essential for success.

Qualifications

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Building Surveying, Estate Management, or Building Science is required.
• 5 to 8 years of relevant experience in shopping mall, commercial property, or large-scale facility management.
• Experience in managing building operations, facilities maintenance, and service contractors.
• Solid knowledge of M&E systems, including Fire Protection Systems, Air-Conditioning & Mechanical Ventilation (ACMV), CCTV & Security Systems, and Building Services Infrastructure.
• Familiar with Malaysian regulations and statutory requirements: Street, Drainage and Building Act 1974, UBBL 1984 and OSHA 1994.
• Strong leadership and team management skills.
• Good financial management, budgeting, and forecasting capabilities.
• Strong problem-solving and decision-making abilities.
• Excellent communication, stakeholder management, and relationship-building skills.
• Able to work independently in a lean team environment.

Responsibilities

• Supervise and monitor the overall operations & utilities of the shopping centre and provide regular reports to Management.
• Ensure efficient operation and maintenance of all building services, M&E systems, Plumbing and common facilities.
• Oversee preventive and corrective maintenance programmes for optimal facility performance.
• Assist in planning and executing small-scale upgrading, renovation, and improvement works.
• Oversee building services operations including housekeeping, waste management, landscape and pest control.
• Implement and enforce company policies, including IIF and Sustainability initiatives.
• Ensure compliance with statutory requirements, local authority regulations, and safety standards.
• Manage service contracts and monitor contractor performance to meet service levels.
• Monitor OPEX and CAPEX and keep spending within budgets.
• Lead, coach, and develop Engineering and Housekeeping teams for performance improvement.

Skills

Leadership

Budgeting

Forecasting

Problem solving

Communication

Stakeholder management

Team management

Independent work

Education

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Building Surveying, Estate Management, or Building Science

Job description

The Assistant Manager, Maintenance is responsible for supporting the Senior Manager in managing the shopping mall's operations, maintenance, building services, and M&E systems. The role ensures that all maintenance activities are carried out effectively, preventive maintenance programs are implemented, service contractors perform according to required standards, and all company policies, including Incident & Injury Free (IIF) and Sustainability initiatives, are fully complied with.

Key responsibilities

Supervise and monitor the overall operations & Utilities of the shopping centre and provide regular reports to Management

Ensure the efficient operation and maintenance of all building services, M&E systems, Plumbing and common facilities

Oversee preventive and corrective maintenance programmes to ensure optimal performance of all facilities and equipment

Assist in the planning and execution of small-scale upgrading, renovation, and improvement works for both the shopping centre and tenant premises

Oversee and manage building services operations including Housekeeping, Waste Management, Landscape and pest control

Implement and enforce company policies, including Incident & Injury Free (IIF) and Sustainability initiatives

Ensure compliance with all applicable statutory requirements, local authority regulations, and safety standards

Manage service contracts and monitor contractor performance to ensure service levels are achieved

Monitor operational expenditure (OPEX) and (CAPEX) under the department's responsibility and ensure spending remains within approved budgets

Lead, coach, and develop the Engineering and Housekeeping teams to enhance performance and operational efficiency

About you

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Building Surveying, Estate Management, or Building Science

Minimum 5 to 8 years of relevant experience in shopping mall, commercial property, or large-scale facility management

Experience in managing building operations, facilities maintenance, and service contractors

Solid knowledge of M&E systems, including Fire Protection Systems, Air-Conditioning & Mechanical Ventilation (ACMV), CCTV & Security Systems, and Building Services Infrastructure

Familiar with relevant Malaysian regulations and statutory requirements, including Street, Drainage and Building Act 1974, Uniform Building By-Laws (UBBL) 1984 and Bomba, Occupational Safety and Health Act (OSHA) 1994

Strong leadership and team management skills

Good financial management, budgeting, and forecasting capabilities

Strong problem-solving and decision-making abilities

Excellent communication, stakeholder management, and relationship-building skills

Able to work independently and effectively within a lean team environment