Assistant Manager, Collateral Reconcilliation M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

CACEIS Malaysia is seeking an Assistant Manager of Collateral Management to ensure accurate collateral records and robust reconciliation processes across internal systems and external counterparties. You will oversee daily reconciliations, monitor breaks, and coordinate with operations, risk, finance and partners to reduce risk and improve data quality and control environments.

Join a dynamic team within Crédit Agricole Group's global network, driving continuous improvement and system

Qualifications

• Experience in collateral management or reconciliation within financial services.

Responsibilities

• Oversee daily reconciliation of collateral balances, margin calls, and positions with counterparties.
• Review and analyse breaks and ensure timely resolution with proper documentation.
• Monitor aging of breaks and escalate high-risk discrepancies to management.
• Ensure queries are managed effectively and escalations are sent to the Manager promptly.
• Assist the Manager in organising daily workload within the reconciliation team and monitor KPIs.
• Provide guidance to junior team members and act as escalation point for complex breaks.
• Support process improvements and participate in system upgrades or new reports.

Job description

What is the opportunity?

CACEIS Malaysia is a processing center of operational excellence supporting the European countries across various geographical time zones. Malaysia is one of the operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centers of excellence’ and to implement/leverage standard processes globally.

As an Assistant Manager of Collateral Management you will be responsible for overseeing the accuracy and completeness of collateral-related records across internal systems and external counterparties. The role ensures timely reconciliation of positions, margin calls, and collateral movements, identifies and resolves breaks, and maintains a robust control framework. Acting as a coordination point between operations, risk, finance, and external partners, the Assistant Manager contributes to reducing operational and counterparty risk and improving data quality and processes.

What will you do?

Daily reconciliations & break management

• Oversee daily reconciliation of collateral balances, margin calls, and positions between internal records and counterparties (clearing houses, custodians, triparty agents, brokers, clients).
• Review and analyse breaks (cash and securities) and ensure timely resolution with proper documentation.
• Monitor aging of breaks and escalate persistent or high-risk discrepancies to management and relevant stakeholders
• Ensure all queries are managed effectively and escalation are sent to the Manager on timely manner
• Assist the Manager in organising daily workload within the reconciliation team and monitoring operational KPIs (volume of breaks, aging, resolution time).
• Provide guidance and support to junior team members; act as an escalation point for complex or sensitive breaks.
• Help promote a strong control culture and continuous improvement mindset within the team
  Process improvement & projects
• Identify recurring issues and root causes behind reconciliation breaks and propose sustainable remediation actions.
• Participate in system and process enhancements, including UAT, workflow design, and implementation of new reconciliation tools or reports.

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