Assistant Manager – Centre for Academic Collaboration

HELP University; Subang Jaya; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Pleasant work atmosphere

Job summary

HELP University in Malaysia seeks a dedicated coordinator to oversee student mobility programs, ensuring procedures are followed and data is analysed to measure impact.

You will handle end-to-end logistics—from budget control and venue bookings to transportation, accommodation, and supplier invoicing—while supporting participating students and lecturers.

The role emphasizes reporting, record-keeping, and continuous process improvements to deliver high-quality mobility experiences.

Qualifications

• Prepare budget and ensure expenses stay within proposed budget.
• Take care of student welfare during the mobility programme.
• Arrange airport pickup and drop-off.
• Prepare the itinerary/ timetable/ activities for the mobility programme.
• Source and book accommodation.
• Source and book bus transportation.
• Book and reserve venues for teaching and student activities.
• Order catering for welcome and farewell events.
• Conduct orientation on the first day of all mobility programs.
• Escort participating students on visiting tours and external activities.
• Prepare appointment letters for lecturers assigned to teach or conduct workshops.
• Prepare statements of results and certificates of completion for participating students.
• Prepare/ order teaching materials for participating students.
• Prepare memos for bursary to issue invoices.
• Process and submit invoices from providers (accommodation, catering, transportation, materials, etc.).
• Liaise with HELP students for cultural exchange activities.
• Conduct satisfaction surveys and follow up on below-average items.
• Keep mobility program records and surveys well organized for reporting purposes.

Responsibilities

• Oversee mobility programs: follow procedures, compile and analyse program data.
• Work at HELP University supporting mobility programs.
• Drive admin and management improvements to shape program impact!
• Ensure mobility programs are done according to standard procedures and guidelines
• To compile and analyse data for mobility program
• To improve the administrative and management processes of mobility programs

Job description

• Oversee mobility programs: follow procedures, compile and analyse program data.


• Work at HELP University supporting mobility programs.


• Drive admin and management improvements to shape program impact!


• To ensure mobility programs are done according to standard procedures and guidelines


• To compile and analyse data for mobility program


• To improve the administrative and management processes of mobility programs

Job Requirements

• To prepare budget and ensure all expenses are kept within proposed budget


• Take care of student welfare for the participating students during the student mobility programme.


• Airport pick up and send off.


• To prepare the itinerary/ timetable/ activities for the student mobility programme.


• To source and book the accommodation.


• To source and book the bus transportation.


• To book and reserve the teaching and student activity venues.


• To order the catering food for the welcome and farewell parties and student activities.


• To conduct orientation and briefing on first day of all the mobility programs


• To bring the participating students for visiting tour, company visit and other external activities.


• To prepare the appointment letter for the lecturers who are assigned to teach or conduct the workshops.


• To prepare the statement of results and certificate of completion for the participating students.


• To prepare/ order the teaching materials for the participating students.


• To prepare the memo for Bursary to issue the invoice to the institution(s)


• To process and submit the invoices from accommodation provider, catering provider, transportation provider, materials provider and etc.


• To liaise with HELP students in organising cultural exchange activities for the participating students.


• To conduct satisfaction surveys and ensure all items below average are followed up


• Ensure all records and surveys for the mobility programs are well kept and easily retrievable for reporting purposes

Company Benefits

Employees have reported a pleasant and friendly atmosphere, with helpful colleagues contributing to a comfortable work setting.

Professional Development

The institution provides opportunities for professional growth, including support for further studies and career advancement.

Leave Entitlements

Standard leave policies are in place, encompassing annual leave, medical leave, and other statutory entitlements as per Malaysian labor laws.

Formerly known as HELP Institute and HELP University College, HELP University is a distinguished private university situated in Kuala Lumpur, Malaysia.Established on April 1, 1986, by its Chancellor, Datuk Dr Paul Chan Tuck Hoong, and his spouse, Datin Chan-Low Kam Yoke, HELP has garnered recognition both nationally and internationally for its commitment to excellence in education.Recognized by the Ministry...