Assistant Manager, Cash Ops & Risk | Flexible Work

Standard Chartered; Kuala Lumpur; Hybrid; MYR 150,000 - 250,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing support

Continuous learning culture

Diversity & inclusion

Job summary

Standard Chartered in Malaysia seeks a senior operations leader to manage Cash Management Operations, oversee payments processing, and drive service quality and regulatory compliance. You will lead multi-disciplinary teams, ensure risk controls, and coordinate with stakeholders across the bank to deliver reliable client services.

The role emphasizes process improvement, people development, and ensuring adherence to group policies while maintaining strong client relationships in a dynamic banking

Qualifications

• Experience in Cash Management Operations and Payments Operations.
• Understanding of transaction processing and workflow controls.
• Knowledge of regulatory compliance and AML/sanctions requirements.

Responsibilities

• Maintain close working relationship with customers to escalate and resolve service issues.
• Initiate and implement service quality initiatives.
• Lead and develop the Cash Management Operations team to meet objectives.

Skills

Cash Management Operations

Payment Operations

Transaction Processing

Operational Risk Management

Regulatory Compliance

SLA / Service Delivery

Stakeholder Engagement

Process Improvement

People Management

Education

University educated

Tools

Payment systems (Rentas, SWIFT, IBG)

Job description

Standard Chartered in Malaysia seeks a senior operations leader to manage Cash Management Operations, oversee payments processing, and drive service quality and regulatory compliance. You will lead multi-disciplinary teams, ensure risk controls, and coordinate with stakeholders across the bank to deliver reliable client services.

The role emphasizes process improvement, people development, and ensuring adherence to group policies while maintaining strong client relationships in a dynamic banking