Assistant Manager, Cash Ops (Flexible Working)

Standard Chartered; Kuala Lumpur; Hybrid; MYR 180,000 - 320,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing support

Learning and reskilling opportunities

Diversity and inclusion culture

Job summary

Standard Chartered in Malaysia is seeking a experienced leader to oversee Cash Management Operations within a dynamic banking environment. You will drive service quality, manage a team, and coordinate across Risk, Compliance, Product and Operations to deliver reliable, compliant service.

You will champion process improvement, digitisation, and staff development, while upholding Group values and regulatory standards in a hybrid work setting that blends home and office locations.

Qualifications

• Experience in Cash Management Operations or Payments Operations within a banking environment.
• Knowledge of Malaysian payment systems (RENTAS, SWIFT, IBG, DuitNow, FPX).
• Ability to monitor risks, controls, and regulatory compliance; report exceptions.
• People management experience and ability to develop staff.
• English and Bahasa Malaysia language proficiency.

Responsibilities

• Lead Cash Management Operations to ensure high quality service and SLA adherence.
• Manage and optimize processing, accuracy, and timeliness across teams.
• Ensure compliance with AML and sanctions policies and reporting.
• Drive process improvement, digitisation, and automation initiatives.
• Collaborate with stakeholders across Ops, Risk, Product, and Compliance.
• Provide coaching, set objectives, and manage performance.

Skills

Cash Management Operations

Payments Operations

Transaction Processing

Regulatory Compliance

Operational Risk Management

Stakeholder Engagement

Process Improvement

Team Leadership

English

Bahasa Malaysia

Education

University educated

Job description

Standard Chartered in Malaysia is seeking a experienced leader to oversee Cash Management Operations within a dynamic banking environment. You will drive service quality, manage a team, and coordinate across Risk, Compliance, Product and Operations to deliver reliable, compliant service.

You will champion process improvement, digitisation, and staff development, while upholding Group values and regulatory standards in a hybrid work setting that blends home and office locations.