Assistant Manager, Automotive Purchasing & Operations

Carsome Sdn Bhd; Semenyih; On-site; MYR 60,000 - 90,000; Full time

Job summary

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. We seek an Assistant Manager, Purchasing to oversee inspection and procurement operations and be the backbone of the inspection workforce.

You will manage manpower scheduling, lead distribution, and throughput targets, while driving post‑inspection negotiations to hit monthly KPIs and improve conversion rates. Strong negotiation, data interpretation, and cross‑functional collaboration with BST, TCA, and B2C are essential, as

Qualifications

• Minimum 3–5 years of experience in automotive procurement, sales management, or branch operations (prior experience in a supervisory role is preferred).
• Leadership: Proven ability to supervise a frontline team and manage performance metrics in a high‑pressure environment.
• Soft Skills: Strong negotiation, conflict resolution, and persuasion skills, specifically within the retail automotive sector.
• Technical Skills: Proficient in tracking operational metrics and managing scheduling tools/spreadsheets; ability to interpret data to improve daily output.
• Communication: Excellent interpersonal skills to align with internal stakeholders (BST, TCA, B2C) and maintain high customer satisfaction.
• Flexibility: Must be able to work 6 days a week, including weekends, in a retail/branch‑based setting.

Responsibilities

• Manage daily manpower schedules for inspectors to ensure 100% operational coverage.
• Assign new leads to inspectors in real-time and monitor SLA adherence.
• Monitor capacity and adjust assignments to keep inspection times within 20–35 minutes.
• Oversee website leads and ensure professionals educate customers on CARSOME process.
• Lead and support post-inspection negotiations to hit monthly procurement KPIs.
• Drive daily follow-up with pending customers to increase deal confirmations.
• Manage post-bidding communications and facilitate offer acceptance.
• Partner with BST team to secure appointment slots and seamless handoffs.
• Consolidate weekly TCA team reports with 100% data accuracy.
• Assist B2C CC with rapid car value estimations to speed decisions.

Skills

Manpower planning

Negotiation

Workflow management

Scheduling tools

Data interpretation

Tools

Scheduling software

Job description

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. We seek an Assistant Manager, Purchasing to oversee inspection and procurement operations and be the backbone of the inspection workforce.

You will manage manpower scheduling, lead distribution, and throughput targets, while driving post‑inspection negotiations to hit monthly KPIs and improve conversion rates. Strong negotiation, data interpretation, and cross‑functional collaboration with BST, TCA, and B2C are essential, as