Assistant Hotel Manager

Corsica Hotel Sdn Bhd; Kulai; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jora Malaysia in Malaysia is seeking a senior hotel administrator to oversee daily operations, staff performance, and guest satisfaction while aligning with budgets and compliance. The role requires strong leadership and guest-service skills and offers opportunities to coordinate cross-departmental tasks.

Eligibility includes at least 5 years in hospitality, with 2 years in supervisory or management roles; fluency in English and Bahasa Malaysia is expected, with flexibility to work weekends and

Qualifications

• Minimum 5 years of hotel industry experience, with at least 2 years in a supervisory or assistant management role.
• Strong leadership, communication, and problem-solving skills.
• Fluent in English and Bahasa Malaysia.

Responsibilities

• Performing administrative tasks such as answering phones, greeting guests, and maintaining records.
• Interviewing job candidates to ensure they meet the qualifications for the position.
• Monitoring staff performance to ensure quality service and satisfaction.
• Conducting audits to ensure hotel compliance with legal requirements.
• Assisting in development and implementation of budgets for departments.
• Overseeing day-to-day hotel operations to ensure smooth operation of all departments.
• Reviewing guest feedback and making recommendations to management regarding issues.
• Managing hotel staff including hiring, training, scheduling, disciplining, and firing as needed.

Skills

Leadership

Communication

Problem-solving

Customer service

Tools

PMS (Hotel)

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Performing administrative tasks such as answering phones, greeting guests, and maintaining records
• Interviewing job candidates to ensure they meet the qualifications for the position
• Monitoring staff performance to ensure they are meeting standards of quality service and customer satisfaction
• Conducting audits to ensure that all aspects of the hotel are in compliance with legal requirements
• Assisting in the development and implementation of budgets for departments within the hotel
• Overseeing the day-to-day operations of the hotel to ensure smooth operation of all departments
• Reviewing guest feedback and making recommendations to management regarding any issues or concerns
• Managing the staff of the hotel, including hiring, training, scheduling, disciplining, and firing employees as needed

Qualifications

• Minimum 5 years of working experience in the hotel industry, with at least 2 years in a supervisory or assistant management role.
• Strong leadership, communication, and problem-solving skills.
• Good knowledge of hotel operations, guest service standards, and departmental coordination.
• Proficient in hotel property management systems (PMS) and Microsoft Office applications.
• Able to work flexible hours, including weekends and public holidays when required.
• Fluent in English and Bahasa Malaysia; additional languages are an advantage.