ASSISTANT, FOOD SERVICES

KPJ Healthcare Berhad; Johor; On-site; MYR 20,000 - 28,000; Full time

Job summary

KPJ Healthcare Berhad in Malaysia is seeking a Food Service Assistant to support hospital meal operations. You will assemble patient meals, deliver to wards, collect used trays, and assist with menu planning.

The role emphasizes hygiene, safety, and teamwork within Dietetics & Food Services under supervision. The ideal candidate has a minimum 1–2 years in food service, basic food hygiene knowledge, and is reliable with a patient-focused approach.

Qualifications

• Minimum SPM or equivalent.
• Minimum 1-2 years of experience in food service or catering, ideally in an institutional or healthcare setting.
• Basic knowledge of food hygiene, safe food handling.
• Ability to deliver meals accurately, courteously, and at the bedside while maintaining cleanliness and following SOPs.
• Competent in basic cleaning, sanitizing, restocking, and handling physical or time-sensitive service tasks.
• Good teamwork, communication, and collaboration skills within the food service team.

Responsibilities

• Assemble patient meals and snacks according to prescribed diets and portion standards.
• Deliver meals and snacks to wards and provide bedside meal service.
• Collect soiled trays, crockery, and utensils after each meal service.
• Facilitate patient menu selections for the following day when required.
• Participate in in-house catering and special event setup.
• Wash, sanitize, and store utensils, containers, and crockery.
• Maintain cleanliness and hygiene of work areas per food safety standards.
• Replenish supplies and verify stock levels as directed.
• Receive, label, and arrange food items and supplies in storage areas.
• Report equipment malfunction, safety concerns, or food quality issues promptly.
• Provide courteous service to patients, visitors, and hospital staff.
• Record meal service data and simple operational documentation.
• Comply with Halal, food hygiene, and hospital safety standards.

Skills

Food service experience

Customer service

Teamwork

Time management

Education

SPM or equivalent

Job description

The Food Service Assistant performs food assembly, delivery, collection, and sanitation duties to support the hospital’s daily meal service operations. This role ensures that patients receivetimely, safe, andaccuratemeals according to prescribed diets. The Food Service Assistant alsomaintainscleanliness,assistswith stock replenishment, and supports Dietetics & Food Services under the supervision of the Team Lead or Senior Food Service Assistant (where applicable).

JOB DESCRIPTION

Main Responsibilities

• Assemble patient meals and snacks, including late orders, according to prescribed diets andportionstandards.
• Deliver meals and snacks to wards and provide courteous bedside meal service.
• Collect soiled trays, crockery, and utensils after eachmealservice.
• Facilitate patient menu selections for the following day whenrequired.
• Participate inin-house catering and special event setup.
• Wash, sanitize, and store utensils, containers, and crockery.
• Maintain cleanliness and hygiene of work areas, equipment, and service counters per food safety and Infection Control standards.
• Replenish supplies and verify stock levels as directed.
• Receive, label, and arrange food items and supplies in storage areas.
• Report equipment malfunction, safety concerns, or food quality issues promptly.
• Provide courteous and responsive service to patients, visitors, and hospital staff.
• Record meal service data and simple operational documentation.
• Comply withHalal, food hygiene, and hospital safety standards in all tasks.
• Operate trolleys, meal distribution equipment, and cleaning tools safely.
• Follow shift-closing procedures, including area cleaning, waste segregation, and equipment shutdown.

Other Duties and Responsibilities

• Perform any other responsibilities assigned by immediate superior or hospital management.

JOB REQUIREMENT

Education:

• Minimum SPM or equivalent.

Knowledge and Experiences:.

• Minimum1-2 yearsof experience in food service or catering, ideally in an institutional or healthcare setting.

Special Skills Required:

• Basic knowledge of food hygiene, safe food handling.
• Ability to deliver meals accurately, courteously, and at the bedside whilemaintainingcleanliness and following SOPs.
• Competent in basic cleaning, sanitizing, restocking, and handling physical or time-sensitive service tasks.
• Good teamwork, communication, and collaboration skills within the food service team.

Personal Attributes:

• Polite, respectful, and customer focused.
• Good interpersonal and teamwork skills.
• Reliable, punctual, and attentive to detail.
• Able to perform under pressure and meet service deadlines.
• Clean and pleasant appearance.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impact

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT>.

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impact